Contact center software support, sales and marketing teams
All-in-one engagement solution for smart business.
Aloware comes with all the tools your business needs to succeed when it comes to customer engagement. Whether you need a contact center, sales dialers, or call tracking, Aloware has it all in one intuitive place.
For Support Departments
Reduce wait times and focus on customer satisfaction with our multi-channel contact center.
For Sales Floors
Make more calls and crush quotas by using our automatic power dialer, designed to save you time.
For Marketing Teams
Our integrated call tracking solution helps you measure ad spend ROI & agent performance KPIs.
Enterprise features at an affordable price
Enable your sales reps to spend time building relationships, not hearing beeps or leaving voicemails.
Easily send and receive SMS and picture messages on business lines from one single dashboard.
Record, Greet & Whisper
Welcome your callers to your business and learn about their questions by recording all calls.
CRM two-way Sync
Every call and SMS is logged under that contact record, and all notes and tags are synced to your own CRM like magic.
We visualize call center KPIs so you can quickly manage your call volume and minimize customer wait time.
IVRs: Record & Greet
Welcome your callers to your business with greetings and learn about their questions by recording all calls.
Call Routing & ACD
Easily define tiered, cascading ring groups with priorities, quotas, schedules, and even skill-based routing calls and texts. Round robin and simul dial too!
No one likes waiting on a call queue. Give options to your callers to request a callback or to have their issue handled by text instead of calling.
Speed To Contact
Automatically send a. text or make call to your leads when they submit forms or click on an ad. Engage with your leads in a personalized way right on the spot.