Contact center software support, sales and marketing teams
All-in-one engagement solution for smart business.
Aloware comes with all the tools your business needs to succeed when it comes to customer engagement. Whether you need a contact center, sales dialers, or call tracking, Aloware has it all in one intuitive place.
For Support Departments
Reduce wait times and focus on customer satisfaction with our multi-channel contact center.
For Sales Floors
Make more calls and crush quotas by using our automatic power dialer, designed to save you time.
For Marketing Teams
Our integrated call tracking solution helps you measure ad spend ROI & agent performance KPIs.
Enterprise features at an affordable price
Enable your sales reps to spend time building relationships, not hearing beeps or leaving voicemails.
Easily send and receive SMS and picture messages on business lines from one single dashboard.
Record, Greet & Whisper
Welcome your callers to your business and learn about their questions by recording all calls.
CRM two-way Sync
Every call and SMS is logged under that contact record, and all notes and tags are synced to your own CRM like magic.
We visualize call center KPIs so you can quickly manage your call volume and minimize customer wait time.
IVRs: Record & Greet
Welcome your callers to your business with greetings and learn about their questions by recording all calls.
Call Routing & ACD
Easily define tiered, cascading ring groups with priorities, quotas, schedules, and even skill-based routing calls and texts. Round robin and simul dial too!
No one likes waiting on a call queue. Give options to your callers to request a callback or to have their issue handled by text instead of calling.
Speed To Contact
Automatically send a. text or make call to your leads when they submit forms or click on an ad. Engage with your leads in a personalized way right on the spot.
5-star reviews on G2Crowd!
Smart businesses know that customer experience drives success.
Call Center Software
Get a fully customizable, turnkey call center. All you need is a headset and a web browser. Forget about the days of investing in hardware and consultants. Sign up for Aloware and start talking and texting in 5 minutes or less.
No hardware needed
Team members anywhere
Sync with your CRM
Offer callbacks & queues
Business SMS Messaging
Email is becoming a thing of the past, and cold calling is dead. Send and receive text messages from your business line. Deliver your message to a device that is always on your customer: their cell phone.
Text-enabled business phone line
Picture messaging supported
Shared SMS inbox for teams
Easy SMS broadcast
Post call survey & follow-up
Integrated Call Tracking
Track your calls to discover which of your ads and marketing campaigns are bringing in the most money. Pinpointing your call source has never been easier.
Assign unique numbers to ads
Instant number provisioning
Form submission tracking
Live call reports
Record all calls
Lead Outreach Automation
Cold calls go to voicemail more often than not, but text messages are opened immediately. Utilize our workflow automation to engage your leads in real-time. Send personalized messages that allow your sales team to build relationships with your customers.
Send SMS on form submit
Trigger calls on link clicks
Revive cold lead lists
SMS on email open
Automatic lead pre-qualification