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v11.18 – Wish You Can Send That Business Text Later? Schedule It With Aloware’s Messenger Update

Nichole Ballesteros

Schedule texts and save so much of your time with templates. Aloware’s updated messenger UI (available also inside HubSpot) comes with new features that will make business texting more enjoyable for you and your customers!

Schedule your text messages. Now, you can “Send Later” from your Aloware messenger, and get more responses from well-timed texts.

If you would need to cancel, you may also “Undo Send” from your scheduled messages manager – isn’t that great?

Attach multiple files and images. Multi-select is now available for you to deliver the things you need in one instant send. Of course, GIFs are available at your disposal to keep things fun and engaging.

Use templates for instant sends. Send text faster with canned messages you’ve prepared for FAQs, information requests, and those usual follow-ups. No more copy-pasting!

Combine that with variables (aka dynamic tags) which is now a button just beside templates to personalize your messages.

Choose your mode of communication. Send an email or fax from the contact pane to your left. You might have been used to seeing them in your messaging section, but it’s now moved to where your Call, Power Dialer and Appointment buttons are for a better user experience.

All these cool things brought to HubSpot. This new messenger UX with the revamped interface for attachments, GIFs, templates, and variables are all accessible on HubSpot!

Haven’t set up your integration yet? Or just looking to get started with SMS/MMS for your business? Send us a message through webchat for support.

Written by Nichole Ballesteros

Marketing manager at Aloware, introducing sales teams to the best contact center software to power up CRMs