Smart call queues to keep it cool
No customer likes to wait. Manage call queues better with live monitoring and alternative communication modes.
Don’t lose customers because of long call queues
Set up call queues that helps you manage customer expectations. Let them know their position in the queue and play a little music to make it pleasant. With Aloware, you get a dashboard that previews all callers waiting, so it's easy for you to stay on top of your game.
Implement a call-back system
Instead of waiting on the line, let customers know you can just call them back as soon as their turn comes.
Convert calls into texts
Let customers drop quick questions and requests via text for your agents to resolve quicker within the same system.
Enable fishing mode for priority calls
Be on the look out for VIPs, and pick up their calls immediately without losing track of active calls.
TRUSTED BY OVER 200+ COMPANIES
Easy to use call queuing system for as low as $30/user monthly
These days, customer experience is everything. Stand out and win hearts with seamless call management. Start with shorter wait times. Try Aloware for free today.
- No annual contracts required
- Free training and implementation
- White-glove support included
Shine with an unbeatable contact center
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Watch how Aloware can transform your contact center
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Try Aloware’s contact center software today, and get full access to features including its inbound solutions. Even better, bring your team in and see the difference in everyone’s productivity right away.