Aloware v9.0 – Easier user management, Hubspot & Pipedrive user sync

Our release on 11/02 went well and we did not expect any downtime. Yay! This released fused the concepts of destination numbers and users together. Previously, you had to manage your users in two separate

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Aloware v9.0 *Pre* Release Announcement – Critical News!

This weekend, we will be unleashing our biggest release yet. We’ve been working hard to simplify the platform for our clients by streamlining the process of onboarding agents and reps.  As we mentioned before, in

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Aloware v8.0: Email and a new Auto Dialer!

This week we focused on our automation and lead outreach toolset to make prospecting easier and faster. Here are the important changes that you should know about:  Email to lead: Workflows can now send emails

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Aloware v7.34 (and news about the app)

We just released an update that brings more awesome functionality to Aloware.  Scripts: Each line can have one or many Scripts defined, so when your reps answer the phone, they can read the script pre-populated

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Come visit Aloware at TechDay Los Angeles on Sept 26th!

Aloware Contact Center is presenting at TechDay LA. Come visit us at booth #321 and take a closer look at how we are helping businesses make more connections with their customers and drive more sales.

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Aloware v7.30: Did anyone say APP?

Greetings from your hard-working contact center team! I am excited to share that we’ve submitted the first version of our app to App Store! The all-new Aloware app is capable of handling your calls and

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Contact Center Software for Real Estate

We recently helped one of our flagship clients, RavenRock Realty, to generate more leads and triple their call intake. Here is the case study.

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Aloware v7.20: More Integrations

Happy Monday!  We’ve been hard at work for the past few weeks and felt like it’s time to share some updates. We’ve upgraded Aloware to v7.20. This release was aimed at Integrations, providing a better

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Aloware 7.12: SMS Templates, Wait Music, Auto Responders

Another update from your favorite Contact Center team 🙂  This week, we released a few features requested by our customers. All these features are now generally available. See below for more.  – SMS Templates: You

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Trying to get a response from your customers? Don’t call – Text

Texting has already taken over calls as the main way people communicate with each other.

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