Make customer service a competitive advantage for your team.

Manage your team’s calls, SMS and voicemail with our all-in-one unified communication software that runs entirely in the cloud.

Happy Customer Service Agent

Reduce Wait Time

Never lose a call again. Offer callbacks, handle by text and priority queues.

Smarter Queues

Greet, Record, Whisper

Customize your calling tree and route your callers to the right department in seconds.

Magic IVR Builder

Instant Analytics

See reports & KPIs in real-time with no need to refresh or exports.

Real-time KPI Monitoring

Multi-Channel: Calls, SMS and Email

Smartphones have changed the world. Your customers are replying to appointment reminders over text, calling in to ask questions, or sharing pictures via MMS.

Integrated with CRM

Our contact center ties into major CRMs like Hubspot & Pipedrive

Embedded in your apps

Add telephony to your in-house applications using our dialer iframe

REduce wait time

Use tiered routing, skill-based agents and offer callback prompts

reports and insights

Increase agent productivity using real-time reports and critical KPIs

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Setup your new, cloud-powered call center in minutes, not days.

Improve Ad ROI for Call Generation

More than 70% of online sales close on a phone call to the business. Understand what ads make your phone ring, measure call quality and sell your calls to buyers. Identify partners and keywords that work and increase revenue on monetized calls. Leave the technicalities to us.

Track Your Publishers

Track Your Ad Campaigns

Drive More Calls

Analyze Call Values & CPC

Prequalify Callers Using Data

Sell Calls to Buyers

Discover Call Tracking

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Top Contact Center Features

  • Local and Toll-free Numbers
  • Calls & Text on the same line
  • Full International Coverage
  • Agent Performance Reports
  • Integrated Call Tracking
  • Unlimited Agents at $0/seat
  • Hold and Transfer Calls
  • 2-way CRM integration
  • Embeddable dialer with iFrames
  • Browser-based Soft phone
  • IP Phone Compatible
  • Real-Time Reporting
Cloud Contact Center (Phone and SMS)

Cloud Advantage vs Traditional PBX Setup

  • Fully cloud-based, No hardware
  • Multi-Channel / Omnichannel
  • Progressive and preview dialer
  • Configurable predictive dialer
  • IVR for inbound and outbound calls
  • Powerful ACD & Preferred Agents
  • Free call recording
  • Connects to CRMs
  • Visual Queue Management