Cloud Call Center Software
Rise above your competition with amazing customer service over the phone
Manage your team’s calls, texts, and voicemails with our all-in-one communication software that runs in the cloud.
Reduce wait times
Never lose a caller again with callback options, follow-up texts, and priority queues.
Greet, record & whisper
Customize your calling tree and route your callers to the right department in seconds.
View instant analytics
See agent performance reports & KPIs in real time. No need to refresh or export data.
Multi-Channel: Call, text, and email
Smartphones have changed the world. Your customers are replying to appointment reminders over text, calling in to ask questions, or sharing documents via MMS.
Integrated with CRM
Our technology syncs with major CRMs like HubSpot and Pipedrive.
Embedded In your apps
Add Aloware to your in-house applications using our customizable dialer.
Reduce wait time
Direct calls to your most talented agents and offer callbacks to eliminate wait times.
reports and insights
Maximize your team’s productivity with real-time reports and critical KPIs.
Let us set up your new, cloud-based call center in just a few minutes.
Improve your ad ROI for call generation
More than 70% of sales are closed over the phone. Now you can track which ads are making your phone ring. Identify keywords that work, measure call quality, and increase revenue to ensure you’re making the most of your investment.
Track your publishers
Track your ad campaigns
Drive more calls
Analyze call value & cost
Prequalify callers with IVRs
Sell overflow calls to buyers