You can easily port your existing phone numbers in & out of Aloware. We currently support port-in requests for the US and Canada. To start a port-in request, please open a ticket with our support team. There is no extra charge for number ports (unless a fee is determined by either our carrier or yours).
What do I need to port in a landline number?
You’ll need the phone number 🙂 and a supporting document like a utility bill or invoice showing that you own the number. You may also need the service address for the phone number.
Porting Wireless Numbers (cell phones)
Please contact your current carrier and get your Account Number and PIN for the phone number. You’ll also need a supporting document, like a bill or a screenshot of your online account, to validate the request.
Porting Virtual Numbers (Google Voice, Legacy Call Center Apps)
Please attach a screenshot or document showing that you own the number.
Porting Numbers Out of Aloware
If you need to port your numbers out of Aloware, please start the port request with your new carrier (called a gaining carrier). Please notify us with an email about your port out. We automatically approve all port out requests after owner confirmation. Note that as soon as start the port out request, the gaining carrier is responsible for connectivity.
As mentioned above, there are no charges for port-in or port-out requests, unless directed by either carriers of those numbers.