Get Started With Aloware

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Quick Start Guide

Discover what matters most here. This 15-minute tutorial is designed to get you up and running fast.

13 articles found in this collection

Written by Anoosh,

Understanding Aloware Billing

Our billing mechanism has two components: Plan and Rate. Plans cover your access to the platform, and Rates cover your minutes & SMS usage.

Written by Anoosh,

Updated 1 week ago

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The Basics

A quick overview of how calls and SMS work in Aloware, making calls, and creating your first Aloware phone number.

Written by Anoosh,

Updated 1 week ago

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Dashboard

Your Aloware Dashboard is a central place to view your agents' activity, historical call and text records, and and overview report of your customer engagements.

Written by Anoosh,

Updated 1 week ago

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Lines

Lines are your Aloware phone numbers. Your customer can call or text these numbers. Your can provision new phone numbers instantly here.

Written by Anoosh,

Updated 1 week ago

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Ring Groups

Aloware Lines will route your calls to these Ring Groups to be answered. Think of ring groups as teams of agents or departments within your company.

Written by Anoosh,

Updated 1 week ago

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Users

Users are your Agents & Reps that handle your calls and text messages. Users can be grouped together through Ring Groups.

Written by Anoosh,

Updated 1 week ago

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Tags

Tags provide a way to categorize contacts or communication data in Aloware. Learn how to create new tags, do bulk operations and organize things in this article.

Written by Anoosh,

Updated 1 week ago

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Contacts

Every person that you communicate with over Call, SMS or form capture is a Contact in Aloware. Learn to manage your Contacts and utilize Aloware's mini-CRM in this post.

Written by Anoosh,

Updated 1 week ago

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Pro & uPro Features

Learn more about Bulk Messaging, Aloware's PowerDialer, Workflows and Sequences.

Written by Anoosh,

Updated 1 week ago

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Reports & Analytics

Powerful reports and data analytics for your calls, messages and agents.

Written by Anoosh,

Updated 3 months ago

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Integrations and Aloware API

Aloware integrates with major CRMs like HubSpot, Pipedrive, PipelineDeals, Guesty, and a few more to sync leads.

Written by Anoosh,

Updated 3 months ago

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Aloware Dialer

Aloware dialer is a soft phone that works on your browser. Learn how to use the Dialer in this post.

Written by Anoosh,

Updated 5 days ago

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Aloware Messenger

Learn about sending and receiving text messages with Aloware. Texting is #1 way people use to communicate.

Written by Anoosh,

Updated 1 week ago

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