Get Started With Aloware

15-min quick starter guide, in-depth feature tutorials, and answer to all your questions

Ring Groups

Ring Groups route calls from Lines to Agents. Dial modes include queues, round-robin, and simul-dial.

3 articles found in this collection

Written by , and admin

How to add a new ring group

Written by ,

Updated 3 weeks ago

How ring groups distribute calls to your agents & reps.

Written by admin,

Updated 3 weeks ago

Defining queue parameters, max wait time, music, offering call backs on queues

Written by ,

Updated 3 weeks ago