Crush sales quotas wherever you are
Aloware is the ideal cloud-powered contact center software that lets you work from home while meeting your sales goals efficiently. With an easy 3-minute set up, real-time updates, and app, browser, or desktop options, it’s the perfect solution for remote teams.
Real-Time Data
See lead calls and updates, track agent activity, and analyze data wherever you are and in whatever device.
Eliminates Hardware
Simply open your Aloware app through your device for full contact center functions.
Collab Anywhere
Easy communication from anywhere with the whole team — without leaving the platform.
Omnichannel
Let your remote team contact leads and customers in any channel they prefer.
AS FEATURED IN:
Flexible remote work solutions to keep you going
Easily set up work in minutes. We offer flexible solutions for remote work operations so you can keep crushing those quotas from anywhere.
Know what your team is up to
Our easy-to-read, real-time dashboard puts you in control of your business, wherever you are. See every call, text, and other activities happening throughout your organization. Check out performance metrics, set up campaigns to boost sales, or see if your sales goals and KPIs are met.
- Live reports on dashboard
- Real-time data and update logs
- Call whisper and barge-in
- See agent activities in real-time
Set up work from any device
We put your business phones inside your desktop, browser or mobile app. Complete with a sales dialer, we provide a convenient set up for your contact center team. Aloware eliminates the use of hardware completely as it conveniently runs in the cloud.
- 3-minute easy set-up
- Desktop and mobile app features
- Sync with your CRM
- Instant notifications
Collaborate team operations wherever
We’ve come up with solutions to address the most challenging part of working remotely – presence. Aloware provides a comprehensive contact center solution that allows your team to collaborate and communicate with each other, from anywhere and through any device.
- Skill-based call assignments
- Warm and cold transfers
- Shared contact lists
- Tag calls and view notes
Reach customers in every channel
We make sure your team is geared with the right sales tools to reach your customers. Aloware offers an omni-channel experience and features that let you reach out to and easily connect with customers in different channels — call, text, MMS, fax, or email — all in one platform.
- Push calls to text with SMS API
- Easy SMS + MMS broadcast
- Automated SMS sequences
- Email and fax follow-ups
All the features you want, in one platform
Soft Phones
Browser-based calling, and a mobile app
Local Presence
Automatically match your caller ID to your lead's area code
Call Outcomes
Determine where a lead should be in your sales cycle
Live Dashboard
Real-time dashboard of calls and agent activity
Workflow Automations
Call triggers upon form submissions
Contact Manager
Enjoy CRM-like functionality if you don't have a CRM
IVR Toolset
Record calls or auto-greet contacts
Voicemail Drop
Waste no time recording your voicemail
Smart Queues
Eliminate wait times for inbound calls
Power Dialer
Preview, predictive and progressive
Text and MMS
All of our lines are text-enabled by default
Open API
Easy integration with your current tools
Listen to what our clients have to say
"Our biggest problem has been doing follow-ups with leads over a long period of time. It’s easy for our team to lose track of all the leads coming in that we've paid for and they are lost. Aloware changed this for us, we’ve put our follow up sequences on autopilot!"
"The automated dialer feature is a huge plus, allows me to put all my leads in a list and blast the phone really fast. if the customer is not available (which is usually the case) I send them a text automatically."
"Aloware introduced us to SMS marketing for home sellers and wholesale real estate. We’ve been able to triple our homes under contract acquisition with Aloware SMS marketing and dialer combined."
"I am a manager who is using Aloware for our team of 100 SDRs. I love the support that Anoosh and Sohrab have given us. When we experienced an issue we were able to reach out to them directly to get it fixed. I also liked the flexibility that they provided us, by customizing and tailoring Aloware to our needs."
"Everything about Aloware is amazing. They are really creating a phone system of the future and every time we have an idea, they implement it ASAP. Its exciting to be apart of something so revolutionary and seeing it grow everyday into a more and more powerful too, helps us become a ever more efficient company."
"The solutions that Aloware provides are well thought out and well presented, with a price that cannot be beaten. The company is super responsive to customer requests, and since day one has made us feel heard and has delivered updates that help us to serve our customers even more efficiently."
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