FOR REMOTE TEAMS

Crush sales quotas wherever you are

Aloware is the ideal cloud-powered contact center software that lets you work from home while meeting your sales goals efficiently. With an easy 3-minute set up, real-time updates, and app, browser, or desktop options, it’s the perfect solution for remote teams.

Real-Time Data

See lead calls and updates, track agent activity, and analyze data wherever you are and in whatever device.

Eliminates Hardware

Simply open your Aloware app through your device for full contact center functions.

Collab Anywhere

Easy communication from anywhere with the whole team — without leaving the platform.

Omnichannel

Let your remote team contact leads and customers in any channel they prefer.

AS FEATURED IN:

Know what your team is up to

Our easy-to-read, real-time dashboard puts you in control of your business, wherever you are. See every call, text, and other activities happening throughout your organization. Check out performance metrics, set up campaigns to boost sales, or see if your sales goals and KPIs are met.

  • Live reports on dashboard
  • Real-time data and update logs
  • Call whisper and barge-in
  • See agent activities in real-time

Set up work from any device

We put your business phones inside your desktop, browser or mobile app. Complete with a sales dialer, we provide a convenient set up for your contact center team. Aloware eliminates the use of hardware completely as it conveniently runs in the cloud.

  • 3-minute easy set-up
  • Desktop and mobile app features
  • Sync with your CRM
  • Instant notifications

Collaborate team operations wherever

We’ve come up with solutions to address the most challenging part of working remotely – presence. Aloware provides a comprehensive contact center solution that allows your team to collaborate and communicate with each other, from anywhere and through any device.

  • Skill-based call assignments
  • Warm and cold transfers
  • Shared contact lists
  • Tag calls and view notes

Reach customers in every channel

We make sure your team is geared with the right sales tools to reach your customers. Aloware offers an omni-channel experience and features that let you reach out to and easily connect with customers in different channels — call, text, MMS, fax, or email — all in one platform.

  • Push calls to text with SMS API
  • Easy SMS + MMS broadcast
  • Automated SMS sequences
  • Email and fax follow-ups

All the features you want, in one platform

Soft Phones

Browser-based calling, and a mobile app

Local Presence

Automatically match your caller ID to your lead's area code

Call Outcomes

Determine where a lead should be in your sales cycle

Live Dashboard

Real-time dashboard of calls and agent activity

Workflow Automations

Call triggers upon form submissions

Contact Manager

Enjoy CRM-like functionality if you don't have a CRM

IVR Toolset

Record calls or auto-greet contacts

Voicemail Drop

Waste no time recording your voicemail

Smart Queues

Eliminate wait times for inbound calls

Power Dialer

Preview, predictive and progressive

Text and MMS

All of our lines are text-enabled by default

Open API

Easy integration with your current tools

Listen to what our clients have to say

TRUSTED BY OVER 100+ COMPANIES

Level up your contact center