Updates

See why businesses are moving to modern customer engagement platforms like Aloware today.

v10.15 – Faster customer outreach with Aloware

Being in touch with your customers is really important amid these crazy times. In the past few weeks, we’ve been adding some features in Aloware centered on customer outreach:  Filters in power dialer to build lists of people to call SMS broadcast scheduling (send later)Multiple VM drop (VM drop library) And finally, we’ve launched a nifty Calendar feature…

Continue reading

Aloware – Built for Remote Teams 🚀

Ever since the lockdown started, our customers in the health and medical field have experienced a 40% increase in their call volume and Aloware has been here for them to support and provide vital services.  Aloware is specially built for remote teams. During the past few weeks, we have helped over hundreds of businesses move…

Continue reading

Our desktop app is live!

After a ton of requests from our users, we’ve finally launched our desktop app! The brand new Aloware desktop app brings the phone to your desktop, without having to login to Aloware on a web browser.  The desktop app supports call notifications, SMS notifications and even contact management. For those of you who have used our mobile…

Continue reading

v10.14 Product Update [and COVID-19]

Last week, we released some much-needed functionality into Aloware. This release was focused on connectivity and making it easier for our clients to use our existing functionality. Before we start our product update, I want to reflect on the state of COVID-19 in the US and worldwide. The Aloware team deeply thanks all healthcare professionals at…

Continue reading

Aloware v10.13, Fax, Bulk MMS and Form Connect

Last week, we released some much-needed functionality into Aloware. This release was focused on connectivity and making it easier for our clients to use our existing functionality.  Bulk MMS — you can now send picture messages in bulk. Fax — Aloware now supports faxing! Form Connect — easy to use Javascript to capture leads on your website…

Continue reading

Aloware v10.6: Multiple Phone Numbers, New Contact Interface

We’re here with some amazing new updates! We’ve revamped the contacts page completely to allow multiple phone numbers for contacts, easier access to important data points, and got rid of the multiple tabs. Messages and Activities are now on the same page, and our mini-CRM is more powerful than ever. Some good news for our…

Continue reading

v10.0 – Aloware Strikes Back (App update)

We just released a major update to our telephony engine and the mobile app(s). This update brings much-needed improvement to the dialer, both on the web and on the phone. Cold transfer and warm transfer are now available for all accounts. The Add, Transfer and Hold buttons work seamlessly on the mobile app. A complete…

Continue reading