Your phone system and CRM, unified
Reimagine customer engagement and close more deals with the leading calling and texting software for small and mid-sized businesses. Seamless CRM integration.
Personalized sales conversations, simplified
Aloware empowers you to have meaningful customer conversations that drive business results. Here’s how we make it possible.
Omnichannel calling and texting
Call and text buyers directly from your CRM without switching tabs. Access lead interaction history like call outcomes, recordings, transcripts, and more in both platforms with our two-way CRM communication.
CRM-driven phone system
Have your CRM organize which leads to call (and when to call them) to maximize workflow efficiency. Build dialing lists, boost connection rates, and send leads to the right reps automatically through your CRM.
Managed, worry-free compliance
Prevent spam markings with simplified carrier registration and campaign management. Effortlessly stay compliant to optimize your call pickups, SMS delivery, and brand credibility with our expert guidance.
AI-driven contact center
Increase speed to lead with our conversational, AI chatbots that mimic your team. Track rep performance and buyer satisfaction without listening to every call through AI-powered contact center analytics.
Get started with Aloware
See how we can transform your contact center workflows risk-free, no credit card required.
So integrated, you won't know the difference
Zapier
Slack
Webhooks
Salesforce
Pipedrive
Calendar
HubSpot
Guesty
Gong
Go High Level
Take it from our happy customers
Aloware is set up in 3 minutes, comes with full white-glove support,
and has 99.9% uptime guarantee. Really!
Supercharge your sales team
Make 300+ calls daily with our AI-driven power dialer. Scale up text campaigns with smart sequence builder. Your CRM has the fuel, Aloware brings the fire.
Example: Assign leads to reps on HubSpot and automatically populate their power dialer on the daily.
- Power dialer
- CRM list import
- Works inside CRM
- 2-way texting
Your customers prefer text
Research (and common sense!) shows that people look at their texts within 3 minutes, and open 97% of messages they receive. Be where it matters most: their inbox.
Example: Fill out our demo form [for real] to see this one in action 🙂
- Business texting
- Picture messages
- SMS/MMS campaigns
- Call and text sequences
Integrate with your favorite tools
Natively integrate with your CRM to keep your team productive in one place. Aloware logs all calls, texts, and recording right into your CRM, and shows contact info before answering calls.
Example: See call counts on HubSpot reporting along with other rep activities against a deal.
- HubSpot
- Salesforce
- Zoho
- Pipedrive
Measure the metrics that matter
Gain visibility into the metrics that matter to your business with advanced reporting, pre-built, and customizable dashboards. Monitor reps and call queues in real time and drive performance across your team.
Example: Automatically flag all calls under 2-minutes and send them for review.
- Live wallboard
- Call barging
- Smart routing
- Custom dashboards
Turn outbound into inbound
Generate interest in your products and services by leveraging our AI-driven sequence builder that makes calls and sends texts on your behalf.
Example: Instantly place a call to leads the moment they submit a form on your website.
- Sequence builder
- Triggered campaigns
- Omnichannel workflows
- 12+ actions
Scam likely! We hate that too.
Utilize “trusted calling” to navigate the complex web of call blocking and spam reports. We have a team dedicated to ensuring your calls go through and are answered so you win more customers.
Example: Scam Likely 👺📱
- STIR/SHAKEN compliance
- A2P 10DLC campaigns
- Spam protection
- Number health check
AI voice analytics
Our newly-released voice analytics technology transcribes every call and detects keywords, tone and sentiment across your conversations, so you don’t have to listen to every single call.
Example: Customer was “angry” and “frustrated” on this call, mentioning the word “cancel” and “terminate”.
- Transcription
- Keyword detection
- Word cloud
- Sentiment detection
Skip the trial and error. Go with a proven solution.
Live agent monitoring, ready-made reports, call barge and whisper features - these are just some of the things managers love from us. Request a free trial, and test it all with your team today!
One platform to power your phone (and text!) engagement
We built Aloware in 2019 with a remote-first mentality. Now, 25 million calls later, we have perfected a phone system that can be used for sales, for support, and as general-purpose contact center software. Aloware believes in omnichannel too – we’ve unified calling, texting and automation into a single platform designed to work natively with your CRM.
Our Blog Posts
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Your CCaaS is forcing your Agents to work in silos. It’s costing you Money!
The Journey of an Inbound Call Your contact center platform was supposed to streamline operations. Yet, your agents are still […]
Inside AloAi Voice Analytics: Instant call insights
Supervisors spend hours replaying entire calls when key moments are buried in live threads. AloAi Voice Analytics surfaces transcripts, sentiment […]
Our Apps
Aloware handles smart routing and autoresponders to make sure every new lead is attended to. Find customer information and touchpoints in one place for easy reference in calls and other follow-up efforts.
