Modern Contact Center
for Sales & Support Teams
Supports calls & texts. CRM Integration. 3 Min Setup.
Pay per usage only with unlimited, free agent seats.
Business Phone
A modern replacement for your PBX that requires no hardware and works everywhere.
Inbound & Support
Customizable call center software that connects to your CRM & Helpdesk.
Outbound & Sales
Automated sales dialer helps your reps focus on relationships, not speed dialing.
Smart businesses know that customer experience drives success.
All features included in every plan & no per-agent fees
Soft Phone
Preview & Progressive Dialers
Smart Queues
Callbacks Minimize Hold Time
SMS Messenger
2-Way Business Texting
IVR Toolset
Call Recording, Greet, Whisper
Live Dashboard
Real-time Reports & KPIs
Workflows
Trigger Actions On Everything
Form Capture
Lead Intake/Outreach Automation
Contact Manager
A Mini CRM In Its Own
Team Management
Unlimited Users & Agent
Sub Client Access
Create View Only Reports
Advanced Routing
Simultaneous & Sequential Rules
Open API
Integrate With Your Own Tools
Call Center | Business SMS | Call Tracking | Outreach Automation
Call Center Software
A fully customizable call center that just needs a headset and a web browser? You’re not dreaming. Gone are the days of investing in hardware and hiring consultants. Use your browser and start talking and texting in 3 minutes or less.
Browser-based Soft phone
No hardware needed
Team members anywhere
Sync with CRM
Offer callbacks & queues
Real-time reporting
The ability to have so many different phone numbers all coming into one centralized location is fascinating! It makes my job so convenient and allows me to successfully run our operation. Aloware is essential to our business. The support team is very responsive. Very happy we chose this service
Business SMS Messaging
No one reads email. Cold calling is dead. Get your message across the device that is always on and your customers love the most. Texting is overtaking calls as a primary means of contact between prospects and businesses.
Text-enabled Business Lines
Picture Messaging
Shared SMS Inbox
Follow-up SMS
Post Call Surveys
Keyword Detection
Aloware was very attentive to the needs of our firm. Always available to answer questions and guide us through the implementation of our campaigns. Pricing is very fair considering the quality of service we receive. I would recommend this to property managers of the real estate industry
Integrated Call Tracking
Our integrated Call Tracking solution helps you figure out which ads or marketing campaigns are raking in calls and generating reviews. Pinpointing call source hasn’t been easier.
Assign unique numbers to ads
Instant number provisioning
Form submission tracking
Live call reports
Record all calls
Route to best agent
I can track all my leads at one dashboard. Setting up of the system is very easy and it has lots of features to manage leads. The dashboard is very clear and interactive. It has benefited us by getting all leads in one dashboard to monitor our advertising budget and pinpointing our strong campaigns
Lead Outreach Automation
Cold calls go to voicemail. SMS is opened in 3 minutes. Our Workflow Automation engages your leads into a real-time, contextual and personalized conversation so your sales team can focus on building relationships, not going down never-ending lists.
Form2CallTM conversations
Send SMS on form submit
Trigger calls on link clicks
Revive cold lead lists
SMS on email open
Automatic lead pre-qualification
Act fast, you will save $! Our company could have saved a lot of money by finding this service a year ago :) Best feature: Ability to provide our Buyers logins to track calls delivered to them. Sophisticated routing solutions to Buyers and it solved many reporting and lost call revenue.
