Omnichannel meets your Contact Center

Smarter Contact Center solutions made for smart teams. Manage leads, calls, and SMS in one place. Foster customer relationships by bringing your business on channels they prefer.


Reach your customer in the channel they prefer complete with fax, MMS, local presence, and email.

2-way SMS and MMS

Give your customers a better way to reach you, and send reminders, links, and photos.

Voice Calls

Make and receive calls using your new business numbers, and record calls as you go.

Setup in 3 Minutes

With no phone hardware and app installs required, easily setup your contact center in just a few clicks.


Build your contact center in minutes

Aloware doesn’t require any hardware, downloads or app installs. Easily set up your contact center so your sales and support team can start reaching out to your customers and leads. Manage agent accounts, organize your sales workflow, and see results in no time!

  • HD Voice, SMS & MMS
  • Call recording & coaching
  • Live dashboards & stats
  • Works on web and mobile

Make more powerful calls

With 92% of all customer interactions happening over the phone, it’s important that your dialer can keep up with the needs of your customers and teams. Aloware’s Power Dialer can help you build relationships with your customers. Outsmart your competitors with a sales dialer that fits any type of sales team.

  • Click-to-call and CTI
  • Sales automation
  • Spam call detection
  • Local presence

Get personal with text messaging

Be where your customers are. SMS messaging functionality lets you talk business on a personal level by using a channel your customers prefer. Provide support via text, send reminders, notifications, links, and photos. Effectively catch your customers’ attention on a channel they love.

  • Picture messaging enabled
  • Automatic SMS follow up
  • Keyword detection
  • Easy SMS broadcast

Experience Omnichannel Solutions

Get your contact center team fully equipped with the right tools. Aloware doesn’t only stop at providing teams with powerful tools but also gears you up with added functions to support these tools. Enjoy features like fax, MMS for text messaging, local presence, and email to bring in more sales.

  • Send SMS, MMS, email, and fax
  • Reduce wait time
  • Real-time reports
  • Integrate with any CRM

All the features you want, in one platform

Soft Phones

Browser-based calling, and a mobile app

Local Presence

Automatically match your caller ID to your lead's area code

Call Outcomes

Determine where a lead should be in your sales cycle

Live Dashboard

Real-time dashboard of calls and agent activity

Workflow Automations

Call triggers upon form submissions

Contact Manager

Enjoy CRM-like functionality if you don't have a CRM

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IVR Toolset

Record calls or auto-greet contacts

Voicemail Drop

Waste no time recording your voicemail

Smart Queues

Eliminate wait times for inbound calls

Auto Dialer

Preview, predictive and progressive

Text and MMS

All of our lines are text-enabled by default

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Open API

Easy integration with your current tools

Listen to what our clients have to say


Level up your contact center