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Unlike some fancy competitors, Aloware plans include unlimited inbound/outbound agent minutes & SMS.
  • Billed monthly
  • Billed quarterly (Save 15%)
iPro
Unlimited inbound calls + texts
best for support teams
$
30
/ user
  • Local or toll-free number
  • 2-way SMS/MMS
  • Click to dial
  • Call recording
  • Real-time reporting
  • 20+ CRM integrations
uPro
Unlimited inbound and outbound
contact center favorite
$
60
/ user
  • Everything in iPro
  • SMS/MMS broadcasting
  • Call and text sequences
  • Call monitor and barge
  • Tagging and dispositions
  • Queue callback
  • Local presence*
xPro
Power Dialer + custom workflows
talk to 300+ leads a day
$
80
/ user
  • Everything in iPro
  • Power Dialer
  • Workflow automation
  • White-glove support
  • Agent training
  • Custom integrations
iPro
Unlimited inbound calls + texts
best for support teams
$
40
/ user
  • Local or toll-free number
  • 2-way SMS/MMS
  • Click to dial
  • Call recording
  • Real-time reporting
  • 20+ CRM integrations
uPro
Unlimited inbound and outbound
contact center favorite
$
70
/ user
  • Everything in iPro
  • SMS/MMS broadcasting
  • Call and text sequences
  • Call monitor and barge
  • Tagging and dispositions
  • Queue callback
xPro
Power Dialer + custom workflows
talk to 300+ leads a day
$
90
/ user
  • Everything in iPro
  • Power Dialer
  • Workflow automation
  • White-glove support
  • Agent training
  • Custom integrations
Plan Details
  • iPro
  • uPro
  • xPro
Monthly price (paid quarterly upfront)
iPro$35/ mo
uPro$60/ mo
xPro$80/ mo
Minimum number of users
iPro3
uPro5
xPro5
Maximum number of callers in queue
iPro$5/ mo
uProUnlimitted
xProUnlimitted
Phone number included in the plan
iPro1 local or toll-free
uPro1 local or toll-free
xPro1 local or toll-free
Data storage
iProUnlimitted
uProUnlimitted
xProUnlimitted
à la carte additions
  • iPro
  • uPro
  • xPro
Local numbers
iPro$3/mo
uPro$2/mo
xPro$1/mo
Toll-free numbers
iPro$6/mo
uPro$4/mo
xPro$2/mo
Toll-free inbound calls
iPro6¢/min
uPro5¢/min
xPro4¢/min
Agent outbound minutes
iPro4¢/min
uProFree
xProFree
Agent outbound SMS
iPro2.0¢/piece
uProFree
xProFree
Toll-free SMS
iPro2.0¢/piece
uPro2.0¢/piece
xPro2.0¢/piece
Outbound call sequences*
iPro4¢/min
uPro3¢/min
xPro2¢/min
Outbound SMS sequences*
iPro2.0¢/piece
uPro1.5¢/piece
xPro1.0¢/piece
Outbound MMS sequences*
iPro6.0¢/piece
uPro4.0¢/piece
xPro2.0¢/piece

*Sequences are outbound calls and texts powered by Aloware automation, initiating agentless sales activities for increased efficiency.

For Your Company
  • iPro
  • uPro
  • xPro
Instant local & toll-free numbers
iPro
uPro
xPro
International numbers
iPro-
uPro
xPro
Customized greetings
iPro
uPro
xPro
Open & closed business hour routing
iPro
uPro
xPro
IVR tree builder
iPro
uPro
xPro
Smart hold queues
iPro-
uPro
xPro
For Your Customers
  • iPro
  • uPro
  • xPro
Custom hold music
iPro
uPro
xPro
Cold transfers
iPro
uPro
xPro
Warm transfers
iPro
uPro
xPro
In-queue callback
iPro-
uPro
xPro
Voice-enabled IVRs
iPro-
uPro
xPro
Handle issues by text
iPro-
uPro
xPro
Pre-call intent detection
iPro-
uPro
xPro
For Your IT Team
  • iPro
  • uPro
  • xPro
Ring groups
iPro3
uProUnlimited
xProUnlimited
Cascade routing
iPro
uPro
xPro
Round robin routing
iPro
uPro
xPro
SimulRing
iPro
uPro
xPro
Extensions
iPro
uPro
xPro
Blacklist numbers
iPro
uPro
xPro
Concurrent calls
iPro10 max
uProUnlimited
xProUnlimited
For Your Agents
  • iPro
  • uPro
  • xPro
Forward-to-mobile
iPro
uPro
xPro
Voicemail by email
iPro
uPro
xPro
Hold with music
iPro
uPro
xPro
Working hours per user
iPro
uPro
xPro
Desktop notifications
iPro
uPro
xPro
Click-to-dial
iPro
uPro
xPro
After-call work
iPro
uPro
xPro
Shared contacts
iPro
uPro
xPro
Mandatory tagging
iPro
uPro
xPro
Conference call
iPro
uPro
xPro
Power Dialer
iPro-
uPro-
xPro
For Your Supervisors
  • iPro
  • uPro
  • xPro
Call recording
iPro
uPro
xPro
Real-time dashboard
iPro
uPro
xPro
Live call logs
iPro
uPro
xPro
Live agent availability
iPro
uPro
xPro
Call monitoring
iPro
uPro
xPro
Call barging
iPro-
uPro
xPro
Coach agents (call whisper)
iPro-
uPro
xPro
Custom Filters
iPro-
uPro
xPro
Advanced analytics
iPro
uPro
xPro
Custom analytics
iPro
uPro
xPro
Email reports
iPro
uPro
xPro
For Your Marketing Team
  • iPro
  • uPro
  • xPro
Workflow automation
iPro-
uPro
xPro
Call tracking
iPro-
uPro
xPro
Smart automation/conditional statements
iPro-
uPro
xPro
Email intake & processor
iPro-
uPro
xPro
Press 1 agent hunter
iPro5 max
uPro
xPro
Missed follow ups
iPro
uPro
xPro
For The Gurus
  • iPro
  • uPro
  • xPro
Mini-CRM
iPro
uPro
xPro
Parallel calls
iPro
uPro
xPro
Pause-resume recording
iPro
uPro
xPro
State geo routing
iPro
uPro
xPro
Historical analytics
iPro10 max
uProUnlimited
xProUnlimited
Sentiment detection
iPro5 max
uProUnlimited
xProUnlimited
Call transcripts
iPro
uPro
xPro
Keyword analysis
iPro
uPro
xPro
Apps and Integrations
  • iPro
  • uPro
  • xPro
Mobile apps
iPro
uPro
xPro
Full API access
iPro
uPro
xPro
Lead intake API
iPro
uPro
xPro
Webhooks
iPro
uPro
xPro
Hubspot integration
iPro
uPro
xPro
Pipedrive integration
iPro10 max
uPro
xPro
Help Scout Integration
iPro5 max
uPro
xPro
Salesforce Service Cloud integration
iPro
uPro
xPro
Salesforce Sales Cloud integration
iPro
uPro
xPro
Other native integrations
iPro
uPro
xPro
Custom Integration
iPro
uPro
xPro
Customer Support
  • iPro
  • uPro
  • xPro
Help center access
iPro
uPro
xPro
Email support
iPro
uPro
xPro
Phone support
iPro
uPro
xPro
VIP hotline 8am-10pm
iPro
uPro
xPro
Dedicated account manager
iPro
uPro
xPro
One-to-one onboarding sessions
iPro10 max
uProUnlimited
xProUnlimited
Service-level agreement (SLA)
iPro5 max
uProCustom
xProCustom

Take it from our happy customers

Kevin Ramproop
Kevin Ramproop
CTO at Express Trucking Group
"The automated dialer feature is a huge plus, allows me to put all my leads in a list and blast the phone really fast. if the customer is not available (which is usually the case) I send them a text automatically."
Hayato Hori
Hayato Hori
CEO at RocketOffr
"Aloware introduced us to SMS marketing for home sellers and wholesale real estate. We’ve been able to triple our homes under contract acquisition with Aloware SMS marketing and dialer combined."
Patricia Araiza
Patricia Araiza
Manager, Sales Development at GoSite
"I am a manager who is using Aloware for our team of 100 SDRs. I love the support that Anoosh and Sohrab have given us. When we experienced an issue we were able to reach out to them directly to get it fixed. I also liked the flexibility that they provided us, by customizing and tailoring Aloware to our needs."
Ryan Buswell
Ryan Buswell
CEO at JustPressOne, Inc.
"Everything about Aloware is amazing. They are really creating a phone system of the future and every time we have an idea, they implement it ASAP. Its exciting to be apart of something so revolutionary and seeing it grow everyday into a more and more powerful too, helps us become a ever more efficient company."

Great customer experience makes all the difference. We’ve got you covered.

Changes in workflow systems can be too much to handle for your fast-paced business. We’re here to help you get settled and to answer all your questions, 24/7.

Is it really unlimited?

Yes! We do offer unlimited calls and texts for your agents to maximize. Depending on the plan, it may include both inbound and outbound credits. Only communications triggered by our automation tools are charged per usage.

How about outbound campaigns?

You are welcome to set up unlimited outbound campaigns including text broadcasts and automated drip sequences. You can also trigger calls and texts upon form submission or through CRM workflows.

Billing for such automated actions will be based on the actual call minutes and text messages sent. For additional rates on outbound call and text sequences, please see the ala-carte- pricing table above.

Can I use this anywhere in the world?

Yes, you absolutely can! With phone number provisions across 120+ countries, you can start serving clients globally. It’s great for remote teams, as you can work together from anywhere. Everything’s easily managed in one app– calls, messages, emails can be seen by everyone in the team.

Do I need special hardware for this?

No need for that. Aloware’s system runs in the cloud which makes it easier for you to install and use it from any device. Our softphone feature can be opened in the browser, on your desktop or within your CRM. For those on-the-go, our mobile app is completely operational with Aloware’s best features. However, if you still want to use desk phones, we’ve also adjusted our system for that.

Do I need special hardware for this?

No need for that. Aloware’s system runs in the cloud which makes it easier for you to install and use it from any device. Our softphone feature can be opened in the browser, on your desktop or within your CRM. For those on-the-go, our mobile app is completely operational with Aloware’s best features. However, if you still want to use desk phones, we’ve also adjusted our system for that.

Can I bring my existing numbers?

Yes you can. All you need to do is fill up a form and submit it to us for processing. We’ll be working on that so we can get your numbers working within 7 to 10 business days.

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Does this work with big teams?

It works with any team, big or small. We support teams from as small as 5 members, to big teams with 200 members in different departments. Larger teams can swear by the convenience of our Task Routing and Call Distribution tools.

How can I see it in action?

You can book a demo with our experts so you’ll know what you can do inside our platform. Once done, you can avail of our free 14-day trial, with no commitments whatsoever. We want you to experience our platform in ways you need it.