All-in-one contact center solution

Set up your sales and support teams for success. Get everything you need minus the hassle of contracts.
No per-minute charges. Trial, training, and implementation included FREE.

Billed monthly Billed annually (save 25%)

iPro

$45/user

Unlimited inbound calls + texts
best for support teams

  • Local or toll-free number
  • 2-way SMS/MMS
  • Click to dial
  • Call recording
  • Real-time reporting
  • 20+ CRM integrations

uPro

$70/user

Unlimited inbound and outbound
contact center favorite

  • Everything in iPro
  • SMS/MMS broadcasting
  • Call and text sequences
  • Call monitor and barge
  • Tagging and dispositions
  • Queue callback

xPro

$90/user

Power Dialer + custom workflows
talk to 300+ leads a day

  • Everything in uPro
  • Power Dialer
  • Workflow automation
  • White-glove support
  • Agent training
  • Custom integrations

iPro

$35/user

Unlimited inbound calls + texts
best for support teams

  • Local or toll-free number
  • 2-way SMS/MMS
  • Click to dial
  • Call recording
  • Real-time reporting
  • 20+ CRM integrations

uPro

$50/user

Unlimited inbound and outbound
contact center favorite

  • Everything in iPro
  • SMS/MMS broadcasting
  • Call and text sequences
  • Call monitor and barge
  • Tagging and dispositions
  • Queue callback

xPro

$70/user

Power Dialer + custom workflows
talk to 300+ leads a day

  • Everything in uPro
  • Power Dialer
  • Workflow automation
  • White-glove support
  • Agent training
  • Custom integrations

Let’s find the plan that’s right for you

iProuProxPro
Monthly price$35/mo$50/mo$70/mo
Minimum number of users355
Contract required?NoNoNo
Cancel anytime
Maximum number of callers in queue5UnlimitedUnlimited
Phone number included in the plan1 local or toll-free1 local or toll-free1 local or toll-free
Data storageUnlimitedUnlimitedUnlimited
iProuProxPro
Local numbers$3/mo$2/mo$1/mo
Toll-free numbers$6/mo$4/mo$2/mo
Toll-free inbound calls6¢/min5¢/min4¢/min
Agent outbound minutes4¢/minFreeFree
Agent outbound SMS2.0¢/pieceFreeFree
Toll-free SMS2.0¢/piece2.0¢/piece2.0¢/piece
Outbound call sequences*4¢/min3¢/min2¢/min
Outbound SMS sequences*2.0¢/piece1.5¢/piece1.0¢/piece
Outbound MMS sequences*6.0¢/piece4.0¢/piece2.0¢/piece

*Sequences are outbound calls and texts powered by Aloware automation, initiating agentless sales activities for increased efficiency.

iProuProxPro
Instant local & toll-free numbers
International numbers-
Customized greetings
Open & closed business hour routing
IVR tree builder
Smart hold queues-
iProuProxPro
Custom hold music
Cold transfers
Warm transfers
In-queue callback-
Voice-enabled IVRs-
Handle issues by text-
Pre-call intent detection--
iProuProxPro
Ring groups3UnlimitedUnlimited
Cascade routing
Round robin routing
SimulRing
Extensions
Blacklist numbers
Concurrent calls10 maxUnlimitedUnlimited
iProuProxPro
Forward-to-mobile
Voicemail by email
Hold with music
Working hours per user
Desktop notifications
Click-to-dial
After-call work
Shared contacts
Mandatory tagging
Conference call
PowerDialer--
iProuProxPro
Call recordingUnlimitedUnlimitedUnlimited
Real-time dashboard
Live call logs
Live agent availability
Call monitoring-
Call barging-
Coach agents (call whisper)-
Custom Filters-
Advanced analytics
Custom analytics
Email reports
iProuProxPro
Workflow automation-
Call tracking-
Smart automation/conditional statements-
Email intake & processor-
Press 1 agent hunter5 max
Missed follow ups-
iProuProxPro
Mini-CRM
Parallel calls
Pause-resume recording
State geo routing
Historical analytics10 maxUnlimitedUnlimited
Sentiment detection5 maxUnlimitedUnlimited
Call transcripts
Keyword analysis
iProuProxPro
Mobile apps
Full API access
Lead intake API
Webhooks
Hubspot integration
Pipedrive integration10 max
Help Scout Integration5 max
Salesforce Service Cloud integration
Salesforce Sales Cloud integration
Other native integrations
Custom Integration
iProuProxPro
Help center access
Email support
Phone support
VIP hotline 8am-10pm
Dedicated account manager
One-to-one onboarding sessions10 maxUnlimitedUnlimited
Service-level agreement (SLA)5 maxCustomCustom

Great customer experience makes all the difference. We’ve got you covered.

Changes in workflow systems can be too much to handle for your fast-paced business. We’re here to help you get settled and to answer all your questions, 24/7.

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You are welcome to set up unlimited outbound campaigns including text broadcasts and automated drip sequences. Also trigger calls and texts upon form submission or through CRM workflows.

Billing for such automated actions will be based on the actual call minutes and text messages sent. For additional rates on outbound call and text sequences, please see the ala-carte- pricing table above.

Yes, you absolutely can! With phone number provisions across 120+ countries, you can start serving clients globally. It’s great for remote teams, as you can work together from anywhere. Everything’s easily managed in one app– calls, messages, emails can be seen by everyone in the team.

No need for that. Aloware’s system runs in the cloud which makes it easier for you to install and use it from any device. Our softphone feature can be opened in the browser, on your desktop or within your CRM. For those on-the-go, our mobile app is completely operational with Aloware’s best features. However, if you still want to use desk phones, we’ve also adjusted our system for that.

Yes you can. All you need to do is fill up a form and submit it to us for processing. We’ll be working on that so we can get your numbers working within 7 to 10 business days.

It works with any team, big or small. We support teams from as small as 5 members, to big teams with 200 members in different departments. Larger teams can swear by the convenience of our Task Routing and Call Distribution tools.

You can book a demo with our experts so you’ll know what you can do inside our platform. Once done, you can avail of our free 14-day trial, with no commitments whatsoever. We want you to experience our platform in ways you need it.

Level up your contact center