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Truly unlimited agent minutes, no long term contracts, no hidden fees.

Set up your sales and support teams for success. Try Aloware free for 14 days, no CC required.
Unlike some fancy competitors, Aloware plans include unlimited inbound & outbound agent minutes & SMS.
  • Billed monthly
  • Billed quarterly (Save 15%)
iPro
Unlimited inbound & outbound
best for support teams
$
30
/ user
  • Unlimited Calls (US & CA)
  • Clean, dedicated numbers
  • 2-way SMS/MMS
  • Click to call extension
  • IVRs & Routing
  • Live wallboard
  • Call recording
  • Real-time reporting
  • 20+ CRM integrations
  • Dial in CRM
  • Mobile + desktop apps
  • Local presence (Add-on)
  • Alo AI (Add-on)
uPro
Power dialer + custom workflows
contact center favorite
$
60
/ user
  • Everything in iPro
  • Bulk SMS/MMS broadcasting
  • Call & text sequences
  • PowerDialer
  • Call coaching, listen & barge
  • Mandatory tags & dispositions
  • VM drops & SMS templates
  • API & Webhooks
  • Advanced call routing & forwarding
  • Zapier integration
  • Local presence (Add-on)
  • Alo AI (Add-on)
  •  
xPro
Al driven contact center
talk to 300+ leads a day
$
80
/ user
  • Everything in uPro
  • Al Call analytics & scoring*
  • Call scripts
  • Automated lead follow up
  • Workflow automation
  • White-glove implementation
  • Dedicated 24/7 support
  • Agent training
  • Custom integrations
  • Open API access
  • Local presence (Add-on)
  • Alo AI (Add-on)
  •  
iPro
Unlimited inbound & outbound
best for support teams
$
40
/ user
  • Unlimited Calls (US & CA)
  • Clean, dedicated numbers
  • 2-way SMS/MMS
  • Click to call extension
  • IVRs & Routing
  • Live wallboard
  • Call recording
  • Real-time reporting
  • 20+ CRM integrations
  • Dial in CRM
  • Mobile + desktop apps
  • Local presence (Add-on)
  • Alo AI (Add-on)
uPro
Power dialer + custom workflows
contact center favorite
$
70
/ user
  • Everything in iPro
  • Bulk SMS/MMS broadcasting
  • Call & text sequences
  • PowerDialer
  • Call coaching, listen & barge
  • Mandatory tags & dispositions
  • VM drops & SMS templates
  • API & Webhooks
  • Advanced call routing & forwarding
  • Zapier integration
  • Local presence (Add-on)
  • Alo AI (Add-on)
  •  
xPro
Al driven contact center
talk to 300+ leads a day
$
90
/ user
  • Everything in uPro
  • Al Call analytics & scoring*
  • Call scripts
  • Automated lead follow up
  • Workflow automation
  • White-glove implementation
  • Dedicated 24/7 support
  • Agent training
  • Custom integrations
  • Open API access
  • Local presence (Add-on)
  • Alo AI (Add-on)
  •  

24/7 online support

Enjoy the flexibility of our multi-channel support. Reach us through call, chat, email, or even SMS based on your convenience.

Local Presence - Only $300/month

Effortlessly enhance your connection rates with our Local Presence. This feature automatically dials prospects using area codes local to your leads, increasing pick up rates by 47%. Your Local Presence phone numbers are dedicated to your account and not shared with others.

AI voice analytics*

All new xPro plans come with 5,000 minutes of our AI voice analytics tool. Our powerful AI transcribes calls, detects sentiment, highlights keywords in all conversations, and does grouping and reporting with ease. Track all sales calls, coach your team, and keep all records in your CRM.

* after 5,000 free minutes, each transcription minute costs $0.03 (3 cents/min).

Do you have a bot?

We offer a sophisticated conversational chatbot solution, AlohaBot, designed for dynamic and interactive dialogues. While we do not provide a web-based chatbot interface at present, it’s important to note that AlohaBot is built upon tailored workflows, ensuring it can be customized to align seamlessly with your business objectives and specific user interactions.

Compliance Assistant

10DLC registration and campaign verification is embedded into our app with easy to use forms and a virtual assistant. For enterprise accounts, we have a dedicated, in-house team of experts focused on calling and texting compliance, including A2P 10dlc, SHAKEN/STIR, voice integrity and CNAM verification.

* Managed A2P 10dlc registration is available for a $500 one-time fee.

Unlimited calls to US & Canada - all plans

All agent-to-consumer and consumer-to-agent calls are free on Aloware (excluding toll-free). When you buy a local number from us, your agents can make unlimited calls and send one-to-one texts with no pay-per-minute charges. All automated usage, such as SMS API, Sequences, Broadcasts SMS, Calls & SMS initiated from CRM Workflows (HubSpot, Zapier, Pipedrive, Zoho) and toll-free minutes and SMS are charged according to the rates below.

Is it really unlimited?

Yes – unlike most of our competitors, our agent-to-consumer minutes are really free. Some of our competitors advertise free with an asterisk, which means inbound is free and outbound is not. With Aloware, it’s truly free. As we said above, all automated usage and bulk messages are charged separately according to the rates set below.

How about outbound campaigns?

You are welcome to set up your outbound campaigns including text broadcasts and automated drip sequences with Aloware. You can also trigger calls and texts upon form submission or through CRM workflows.

Billing for such automated actions will be based on the actual call minutes and text messages sent. For additional rates on outbound call and text sequences, please see the ala carte- pricing table above.

Can I bring my existing numbers?

Yes you can. All you need to do is fill out a form and submit it to us for processing. Your numbers will be ready in 7 to 10 business days.

Download Form

Does this work with big teams?

It works with any team, big or small. We support teams from as small as 5 members, to big teams with 200 members in different departments. Larger teams can swear by the convenience of our Task Routing and Call Distribution tools.

Can I see it in action?

Yes! We’re open for a limited self-serve trial, or you can book a demo with one of our sales consultants. For larger teams, it’s best that you get a personal and tailored demo of what Aloware offers. For smaller teams, just sign up, choose a plan, and start calling.

Do I need special hardware for this?

No need for that. Aloware’s system runs in the cloud which makes it easier for you to install and use it from any device. Our softphone feature can be opened in the browser, on your desktop or within your CRM. For those on-the-go, our mobile app is completely operational with Aloware’s best features. However, if you still want to use desk phones, we’ve also adjusted our system for that.

What kind of support is available?

We provide 24/7 support to all clients regardless of size, over online chat. If you have urgent questions or require urgent assistance, we also offer phone support from 7am EST to 7pm PST, including weekends and holidays.

For enterprise accounts, we offer support via Slack as well as dedicated account managers.

Carrier fees

Any SMS/MMS sent through Aloware (whether agent-based or automated) is subject to carrier fees imposed by major US carriers, ranging from $0.005 to $0.015 per segment. Carrier fees are not the same as cost-per-SMS and are charged in addition to that. For a complete list of fees, please see this link. This is a pass-thru fee and Aloware does not profit from these fees.

Plan Details
  • iPro
  • uPro
  • xPro
Monthly price (paid quarterly upfront)
iPro$30/ mo
uPro$60/ mo
xPro$80/ mo
Minimum number of users
iPro3
uPro5
xPro5
Maximum number of callers in queue
iProUnlimited
uProUnlimited
xProUnlimited
Phone number included in the plan
iPro1 local or toll-free
uPro1 local or toll-free
xPro1 local or toll-free
Data storage
iProUnlimited
uProUnlimited
xProUnlimited
à la carte additions
  • iPro
  • uPro
  • xPro
Local numbers
iPro$6/mo
uPro$5/mo
xPro$4/mo
Toll-free numbers
iPro$6/mo
uPro$5/mo
xPro$4/mo
Toll-free inbound calls
iPro6¢/min
uPro5¢/min
xPro4¢/min
Agent outbound minutes
iProFree
uProFree
xProFree
Agent outbound SMS *
iProFree
uProFree
xProFree
Toll-free SMS *
iPro4.0¢/segment
uPro3.0¢/segment
xPro2.0¢/segment
Toll-free MMS *
iPro5.0¢/segment
uPro4.0¢/segment
xPro3.0¢/segment
Outbound call via automations *
iPro4.0¢/min
uPro3.0¢/min
xPro2.0¢/min
Outbound SMS via automations *
iPro2.0¢/segment
uPro1.5¢/segment
xPro1.0¢/segment
Outbound MMS via automations *
iPro4.0¢/segment
uPro3.0¢/segment
xPro2.0¢/segment

Automations are outbound calls and texts powered by Aloware automation, initiating agentless sales activities for increased efficiency. All automated calls & texts are charged per segment.
* Any SMS/MMS sent through Aloware (whether agent-based or automated) is subject to carrier fees imposed by major US carriers, ranging from $0.005 to $0.015 per segment. Carrier fees are not the same as cost-per-SMS and are charged in addition to that. For a complete list of fees, please see this link. This is a pass-thru fee and Aloware does not profit from these fees.

For Your Company
  • iPro
  • uPro
  • xPro
Instant local & toll-free numbers
iPro
uPro
xPro
International numbers
iPro-
uPro
xPro
Customized greetings
iPro
uPro
xPro
Open & closed business hour routing
iPro
uPro
xPro
IVR tree builder
iPro
uPro
xPro
Smart hold queues
iPro-
uPro
xPro
For Your Customers
  • iPro
  • uPro
  • xPro
Custom hold music
iPro
uPro
xPro
Cold transfers
iPro
uPro
xPro
Warm transfers
iPro
uPro
xPro
In-queue callback
iPro-
uPro
xPro
Voice-enabled IVRs
iPro-
uPro
xPro
Handle issues by text
iPro-
uPro
xPro
Pre-call intent detection
iPro-
uPro
xPro
For Your IT Team
  • iPro
  • uPro
  • xPro
Ring groups
iPro3
uProUnlimited
xProUnlimited
Cascade routing
iPro
uPro
xPro
Round robin routing
iPro
uPro
xPro
SimulRing
iPro
uPro
xPro
Extensions
iPro
uPro
xPro
Blacklist numbers
iPro
uPro
xPro
Concurrent calls
iPro10 max
uProUnlimited
xProUnlimited
For Your Agents
  • iPro
  • uPro
  • xPro
Forward-to-mobile
iPro
uPro
xPro
Voicemail by email
iPro
uPro
xPro
Hold with music
iPro
uPro
xPro
Working hours per user
iPro
uPro
xPro
Desktop notifications
iPro
uPro
xPro
Click-to-dial
iPro
uPro
xPro
After-call work
iPro
uPro
xPro
Shared contacts
iPro
uPro
xPro
Mandatory tagging
iPro
uPro
xPro
Conference call
iPro
uPro
xPro
Power Dialer
iPro-
uPro
xPro
For Your Supervisors
  • iPro
  • uPro
  • xPro
Call recording
iPro
uPro
xPro
Real-time dashboard
iPro
uPro
xPro
Live call logs
iPro
uPro
xPro
Live agent availability
iPro
uPro
xPro
Call monitoring
iPro
uPro
xPro
Call barging
iPro-
uPro
xPro
Coach agents (call whisper)
iPro-
uPro
xPro
Custom Filters
iPro-
uPro
xPro
Advanced analytics
iPro
uPro
xPro
Custom analytics
iPro
uPro
xPro
Email reports
iPro
uPro
xPro
For Your Marketing Team
  • iPro
  • uPro
  • xPro
Workflow automation
iPro-
uPro
xPro
Call tracking
iPro
uPro
xPro
Smart automation/conditional statements
iPro-
uPro
xPro
Email intake & processor
iPro-
uPro
xPro
Press 1 agent hunter
iPro5 max
uPro
xPro
Missed follow ups
iPro
uPro
xPro
For The Gurus
  • iPro
  • uPro
  • xPro
Mini-CRM
iPro
uPro
xPro
Parallel calls
iPro
uPro
xPro
Pause-resume recording
iPro
uPro
xPro
State geo routing
iPro
uPro
xPro
Historical analytics
iPro10 max
uProUnlimited
xProUnlimited
Sentiment detection
iPro5 max
uProUnlimited
xProUnlimited
Call transcripts
iPro
uPro
xPro
Keyword analysis
iPro
uPro
xPro
Apps and Integrations
  • iPro
  • uPro
  • xPro
Mobile apps
iPro
uPro
xPro
Full API access
iPro-
uPro-
xPro
Lead intake API
iPro
uPro
xPro
Webhooks
iPro-
uPro
xPro
Hubspot integration
iPro
uPro
xPro
Pipedrive integration
iPro
uPro
xPro
Help Scout Integration
iPro
uPro
xPro
Other native integrations
iPro
uPro
xPro
Custom Integration
iPro-
uPro-
xPro
Customer Support
  • iPro
  • uPro
  • xPro
Dedicated account manager
iPro> 20 users
uPro> 10 users
xPro> 10 users
Help center access
iPro
uPro
xPro
Email support
iPro
uPro
xPro
Phone support
iPro-
uPro
xPro
VIP hotline 8am-10pm
iPro-
uPro-
xPro

Take it from our happy customers

Kevin Ramproop
Kevin Ramproop
CTO at Express Trucking Group
"The automated dialer feature is a huge plus, allows me to put all my leads in a list and blast the phone really fast. if the customer is not available (which is usually the case) I send them a text automatically."
Hayato Hori
Hayato Hori
CEO at RocketOffr
"Aloware introduced us to SMS marketing for home sellers and wholesale real estate. We’ve been able to triple our homes under contract acquisition with Aloware SMS marketing and dialer combined."
Patricia Araiza
Patricia Araiza
Manager, Sales Development at GoSite
"I am a manager who is using Aloware for our team of 100 SDRs. I love the support that Anoosh and Sohrab have given us. When we experienced an issue we were able to reach out to them directly to get it fixed. I also liked the flexibility that they provided us, by customizing and tailoring Aloware to our needs."
Ryan Buswell
Ryan Buswell
CEO at JustPressOne, Inc.
"Everything about Aloware is amazing. They are really creating a phone system of the future and every time we have an idea, they implement it ASAP. Its exciting to be apart of something so revolutionary and seeing it grow everyday into a more and more powerful too, helps us become a ever more efficient company."
Patrick D.
Patrick D.
Construction
"I like the in-depth configuration; and the support team, they are quick and punctual, and they report any significant issues to the engineering team; just about anything you’d want out of a call system Aloware offers."
Samantha S.
Samantha S.
Call Center Supervisor
"Aloware works well and gets the job done and I thoroughly enjoy the mobile application as well. It helps me conduct business on the go and always be available for my leads."
Dave N.
Dave N.
Sales director
"I love all of the customization options. Our usage is a bit unique. They are taking the time to help implement a process that works best for our agents."
Brandon S.
Brandon S.
Assistant Director of Admissions
"Aloware works well and gets the job done and I thoroughly enjoy the mobile application as well. It helps me conduct business on the go and always be available for my leads."
Erica C.
Erica C.
Customer service rep
"I love how you can use Aloware within HubSpot. I’m able to work off of one page instead of multiple pages."