TOP CONTACT CENTER FOR GUESTY

Turn rental inquiries to real bookings

Aloware adds calling and texting features to Guesty to communicate with their guests seamlessly. Automate workflows, reach more clients, and streamline your operations with two of the best real estate sales platforms.

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Push Calls and Text

Get calls and texts automatically within both Aloware and Guesty — consistently and in sync

Real-Time Sync

Automatically record, log, and update guest communication records in both platforms

Local and international

We offer instant number provisions to the US, Canada, and 120 more countries.

Tracking and Reports

Closely supervise all your customer and agent activities, as well as your team’s performance.

Streamline your operations with two of the best real estate sales platforms.

Control customer engagements

Give your team a boost while using Guesty — the leading short-term rental property management platform. Manage a robust and dynamic relationship with leads, prospects, guests, and regulars to ensure a hitch-free booking. Make sure your team provides a clear and seamless experience.

Filter events and engagements
Monitor prospect dispositions
Push specific campaigns to guests
Track customer engagement
Classify customers by channel
24/7 guest communication

Powerful contact center features

Power up your team with the best contact center tools that’s fully customizable, accessible, and remote-ready. Easily set it up on any device. Manage your bookings and guests effectively. Log all points of contact with your guests as an activity, like call recordings, picture messages, and voicemails.

Softphone and browser functionality
SMS and MMS messenger
Eliminates hardware
Advanced IVRs
Real-time dashboard and reports
Coach agents and record calls

All the data in one place

With your rental business operations in mind, we made sure to initiate stellar customer service that keeps customers coming back. Highlight convenience and accessibility with a real-time view of into calls and texts with your team. Access all customer and agent activities and logs effortlessly.

Link calls to reservations
Customer activities record
Guesty inbox notifications
Call recordings
Reservations show SMS data
Voicemail and MMS logs

Introspective analytics

Analyze data and reports to see your agents’ stats. Learn more about your team’s performance by tracking calls, texts and activities. Manage your team better with our real-time reports that you can view with just a few clicks. Provide a better and stronger customer service with Aloware.

Target contacts for ads
Real-time call reports
Instant number provisioning
Record calls and activities
Track form submissions
Performance-based routing

Take it from our happy customers

Kevin Ramproop

CTO at Express Trucking Group

"The automated dialer feature is a huge plus, allows me to put all my leads in a list and blast the phone really fast. if the customer is not available (which is usually the case) I send them a text automatically."

Hayato Hori

CEO at RocketOffr

"Aloware introduced us to SMS marketing for home sellers and wholesale real estate. We’ve been able to triple our homes under contract acquisition with Aloware SMS marketing and dialer combined."

Patricia Araiza

Manager, Sales Development at GoSite

"I am a manager who is using Aloware for our team of 100 SDRs. I love the support that Anoosh and Sohrab have given us. When we experienced an issue we were able to reach out to them directly to get it fixed. I also liked the flexibility that they provided us, by customizing and tailoring Aloware to our needs."

Ryan Buswell

CEO at JustPressOne, Inc.

"Everything about Aloware is amazing. They are really creating a phone system of the future and every time we have an idea, they implement it ASAP. Its exciting to be apart of something so revolutionary and seeing it grow everyday into a more and more powerful too, helps us become a ever more efficient company."

Patrick D.

Construction

"I like the in-depth configuration; and the support team, they are quick and punctual, and they report any significant issues to the engineering team; just about anything you’d want out of a call system Aloware offers."

Samantha S.

Call Center Supervisor

"Aloware works well and gets the job done and I thoroughly enjoy the mobile application as well. It helps me conduct business on the go and always be available for my leads."

Dave N.

Sales director

"I love all of the customization options. Our usage is a bit unique. They are taking the time to help implement a process that works best for our agents."

Brandon S.

Assistant Director of Admissions

"Aloware works well and gets the job done and I thoroughly enjoy the mobile application as well. It helps me conduct business on the go and always be available for my leads."

Erica C.

Customer service rep

"I love how you can use Aloware within HubSpot. I’m able to work off of one page instead of multiple pages."

Your favorite Aloware tools, now inside Guesty

Works Inside Guesty

The first and only sales dialer that fully operates inside Guesty. No need for chrome extensions, plug-ins, or app downloads.

Power Dialer

Connect with 5x more prospects with our Power Dialer, featuring local presence, built-in text messaging, Guesty outcome feedback and voicemail drop.

Instant Logs

All call activities, like calls, text messages, pictures in MMS and call recordings, are automatically logged on the right contact in Guesty.

Voicemail Drop

Our sales dialer detects if a call will lead to a voicemail, and drops your call automatically. Leave a pre-recorded voicemail to save time.

Click to Call & CTI

An all-in-one CTI functionality that lets you connect with phones from your browser. Call leads in one click or receive customer calls via Guesty.

Sales Performance Reports

Review call and text history to understand your customers more. Aloware brings all the important information to you so you’d know how to drive your sales further.