Stop Getting Ignored. Upgrade to Verified RCS Messaging

The reach of SMS with the power of an app.
Send verified, interactive messages that work on both iPhone and Android.
Drive 2.5x higher conversions without your customers ever leaving the chat.

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The New Standard for Business Messaging

Move beyond the limits of plain text. Engage your customers with verified sender profiles,
high-resolution media, and interactive buttons that drive action without leaving the chat.

Instant Brand Trust

Replace random 10-digit numbers with your logo and a Verified Badge.
88% of customers are more likely to engage when they know it's really you.

Up to 45% Conversion Rates

Interactive buttons, rich media, and verified branding turn messages into action. Customers don't just read—they click, book, and buy.

58% Response Rates

Tap-to-reply buttons and quick actions make it easy for customers to respond. More replies, less silence.

Turn Every Message Into an Experience

Your customers live in a world of rich, visual content. RCS messaging meets them there—right inside their native inbox.Show your brand with a verified logo and business name. Send product images, appointment maps, and how-to videos. Add buttons that let customers book, buy, or call with one tap.

‍The result? Messages that feel like conversations, not broadcasts.

Verified Sender Identity

Your business name and logo appear in every message—with a verification checkmark. 79% of consumers say this makes messages more trustworthy.

Accelerate Your Sales Cycle

Don't just tell leads about your offer—show them. Send browsable carousels of products or properties. When they tap "I'm Interested," your team gets the hot lead instantly.

Slash Call Volume by 30%

Stop fielding "What's my status?" calls. Let customers check orders, reschedule appointments, or pay bills via secure buttons inside the chat—no agent required.

RCS Built Into Your Phone System

Unlike standalone RCS tools, Aloware's RCS messaging is built directly into the same platform you use for calling, SMS, and CRM. No extra logins. No clunky integrations.
Send an RCS campaign, follow up with a call, and track it all in one place—synced to your CRM.

Built for Every Use Case

Whether you're booking appointments, following up on leads, or sending promotions—RCS messaging adapts to your workflow.

Send Messages That Get Responses

Cold outreach that looks like spam gets ignored. RCS gives your sales team a verified, branded presence that builds trust before they even pick up the phone.

Send product carousels prospects can browse in-message
Add "Schedule a Call" buttons that book directly to your calendar
Follow up with a call in the same Aloware workflow
Track opens and clicks to prioritize hot leads

Cut No-Shows With Interactive Reminders

Appointment reminders shouldn't be forgettable. With RCS, send branded reminders with one-tap confirm, reschedule, or cancel options.

Include location maps and directions
Let customers reschedule with a single tap
Send follow-up surveys after the appointment
Works for healthcare, real estate, home services, and more

Resolve Issues Faster With Rich Messaging

Stop the back-and-forth. RCS lets customers send photos of issues, tap suggested replies, and get visual instructions—all in one thread.

Customers can share images and videos of problems
Send troubleshooting guides with step-by-step visuals
Use quick-reply buttons to route to the right agent
Escalate to a call without leaving the conversation

Frequently asked questions

What is RCS messaging?

RCS (Rich Communication Services) is the next generation of text messaging. It replaces basic SMS with features like high-resolution images, interactive buttons, read receipts, and verified sender branding—all delivered to your customer's native messaging app. No app download required. RCS works on Android devices by default and is now supported on iPhones running iOS 18 or later.

How is RCS different from SMS?

RCS builds on SMS with additional capabilities. While SMS delivers text messages reliably across all devices, RCS adds rich media support (images, videos, carousels), interactive buttons (like "Call Now" or "Book Appointment"), verified sender identity with your business logo, and detailed analytics including open and click tracking. Both channels work together—if a recipient doesn't have RCS enabled, messages automatically deliver as SMS.

Does RCS work on iPhones?

Yes. Apple added RCS support with iOS 18 in September 2024. iPhones running iOS 18 or later with a compatible carrier can send and receive RCS messages. This means RCS now reaches both Android and iPhone users—covering virtually all smartphone users. If a recipient doesn't have RCS enabled, messages automatically fall back to SMS.

What are the benefits of RCS messaging for businesses?

RCS messaging delivers 3x higher engagement than SMS because of verified branding, rich media, and interactive elements. Businesses see 70-85% open rates, 15-30% click-through rates, and significantly higher conversion rates compared to plain text messages. RCS also provides read receipts and click analytics that SMS cannot offer, giving businesses real visibility into campaign performance.

How do I get started with RCS messaging?

To send RCS messages with Aloware, you'll need to complete brand verification through the RCS ecosystem. Once verified, your business name, logo, and description will appear on every message you send. Aloware handles the setup process—just contact our team to get started. RCS messaging is available as an add-on across all Aloware plans.

Ready to Send Messages That Actually Get Opened?

See how RCS messaging works inside Aloware. Book a demo and we'll show you the difference.

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