True Pay As You Go Pricing

No contracts, no hidden fees, no startup costs.
All plans include true unlimited local inbound calling.

Lite

$35 / user per month, no contract Unlimited inbound calls (local numbers)

  • βœ” Mobile Apps
  • βœ” Instant Set Up
  • βœ” 2-way Business SMS
  • βœ” Desk Phone Alternative
  • βœ” Hubspot & Pipedrive Integration
  • βœ” Chat & Phone Support


Start Free Trial

Designed For

Teams looking to transition from business phones to a fully featured contact center.

Pro

$75 / user per month, no contract Unlimited inbound calls (local numbers)

  • βœ” Power Dialer
  • βœ” Live Reports & KPIs
  • βœ” Outbound Automation
  • βœ” Call Monitoring, Barge & Whisper
  • βœ” Warm & Cold Transfers
  • βœ” Instant Support


Request Demo

Ideal For

Customer service managers and Sales leaders looking to modernize their contact center and improve productivity.

Enterprise

Custom Quote per month, no contract Unlimited inbound calls (local numbers)

  • βœ” Unlimited outbound calls
  • βœ” Salesforce Integration
  • βœ” Agent Training
  • βœ” Custom Integration
  • βœ” Legacy System Migration
  • βœ” 24/7 Emergency Support


Contact Us

Best For

Heavy usage (25+ agents) organizations requiring hands-on support, uptime SLA & custom integrations.

Need help choosing a plan, or looking for high volume discounts?
Talk to Sales at (855) 256-2001

Plan Details Lite Pro Enterprise
Monthly price $35/mo $75/mo Get a Quote
Minimum number of users 3 3 10
Contract Required? No No No
Cancel Anytime βœ” βœ” βœ”
Maximum number of callers in queue 5 Unlimited Unlimited
Phone number included in the plan 1 local or toll-free 1 local or toll-free 1 local or toll-free
Data Storage Unlimited Unlimited Unlimited
Desk phone support ❌ βœ” βœ”
Γ  la carte additions Lite Pro Enterprise
Local Numbers $3/mo $2/mo $1/mo
Toll-free Numbers $6/mo $4/mo $2/mo
Outbound minutes 4Β’/min 3Β’/min 2Β’/min
Toll-free inbound 4Β’/min 3Β’/min 2Β’/min
For Your Company Lite Pro Enterprise
Instant Local & Toll-free Numbers βœ” βœ” βœ”
International Numbers βœ” βœ”
Customized Greetings βœ” βœ” βœ”
Open & Closed Business Hour Routing βœ” βœ” βœ”
IVR Tree Builder βœ” βœ” βœ”
Smart Hold Queues βœ” βœ”
For Your Customers Lite Pro Enterprise
Custom Hold Music βœ” βœ” βœ”
Cold transfers βœ” βœ” βœ”
Warm Transfers βœ” βœ” βœ”
In-Queue Callback βœ” βœ”
Voice-enabled IVRs βœ” βœ”
Handle Issues By Text βœ” βœ”
Pre-call Intent Detection βœ”
For Your IT Team Lite Pro Enterprise
Ring Groups 3 Unlimited Unlimited
Cascade Routing βœ” βœ” βœ”
Round Robin Routing βœ” βœ” βœ”
SimulRing βœ” βœ” βœ”
Extensions βœ” βœ” βœ”
Blacklist numbers βœ” βœ” βœ”
Unlimited concurrent calls 10 max βœ” βœ”
Unlimited callers in queue 5 max βœ” βœ”
For Your Agents Lite Pro Enterprise
Forward-to-mobile βœ” βœ” βœ”
Voicemail by email βœ” βœ” βœ”
Hold with music βœ” βœ” βœ”
Working hours per user βœ” βœ” βœ”
Desktop notifications βœ” βœ” βœ”
Click-to-dial βœ” βœ” βœ”
Tags βœ” βœ” βœ”
After-call work βœ” βœ” βœ”
Shared contacts βœ” βœ” βœ”
Mandatory Tagging βœ” βœ”
Conference call βœ” βœ”
PowerDialer βœ” βœ”
For Your Supervisors Lite Pro Enterprise
Call recording Unlimited Unlimited Unlimited
Real-time dashboard βœ” βœ” βœ”
Live Call Logs βœ” βœ” βœ”
Live Agent Availability βœ” βœ” βœ”
Call monitoring βœ” βœ”
call barging βœ” βœ”
coach agents (call whisper) βœ” βœ”
Custom Filters βœ” βœ”
Advanced analytics βœ” βœ”
Custom analytics βœ” βœ”
email reports βœ” βœ”
For Your Marketing Team Lite Pro Enterprise
Workflow Automation βœ” βœ” βœ”
Call Tracking βœ” βœ” βœ”
Smart Automation / Conditional Statements βœ” βœ” βœ”
Email Intake & Processor βœ” βœ”
PowerDialer βœ” βœ”
SMS Broadcast βœ” βœ”
Press 1 Agent Hunter βœ” βœ”
Concurrency & daily limits βœ” βœ”
Missed follow ups βœ” βœ”
For the Gurus Lite Pro Enterprise
Mini-CRM βœ” βœ” βœ”
Parallel calls βœ” βœ” βœ”
Pause-resume recording βœ” βœ” βœ”
State Geo Routing βœ” βœ” βœ”
Pre-call intent detection βœ” βœ”
Historical Analytics βœ” βœ”
Sentiment Detection βœ”
Call Transcripts βœ”
Keyword Analysis βœ”
Apps & Integrations Lite Pro Enterprise
Mobile Apps βœ” βœ” βœ”
Full API Access βœ” βœ” βœ”
Lead Intake API βœ” βœ” βœ”
Webhooks βœ” βœ” βœ”
Hubspot integration βœ” βœ” βœ”
Pipedrive integration βœ” βœ” βœ”
Help Scout Integration βœ” βœ” βœ”
10+ Other Integrations βœ” βœ” βœ”
Custom Integration βœ” βœ”
Salesforce Service Cloud integration βœ”
Salesforce Sales Cloud integration βœ”
Customer support Lite Pro Enterprise
Help center access βœ” βœ” βœ”
Email support βœ” βœ” βœ”
Phone support βœ” βœ” βœ”
VIP hotline 8am-10pm βœ” βœ”
Dedicated account manager βœ” βœ”
One-to-one onboarding sessions βœ”
Service-level agreement (SLA) βœ”
Unlimited free inbound calls and SMS on local numbers

Our Truly Unlimited Pledge


Our unlimited inbound call & text plans do not charge per-minute rates for inbound calls or SMS messages you receive on your local (non toll-free) phone numbers. It’s really free. Your outbound calls, toll-free calls, outbound SMS messages, and call transfers are subject to per-minute rates.

Contact sales for rates

FAQ

Customer Engagement is the life of your business.
We get it.


We know switching telephony stuff is difficult, and we have transformed the way businesses connect with their prospects. Here is what we’ve found most common.

Can I use this internationally?


Absolutely! Instantly provision phone numbers in 120+ countries at an affordable rate and start serving globally. Manage all your locations within one app. Best of all – offer customer service in off-shore offices or via BPOs. All calls and messages are globally available to manage.

Do I need any special hardware or lines?


No. Our entire telecommunication solution runs in the cloud and just needs a browser (and headsets). Our softphone opens in the browser, on your desktop or within your CRM. On-the-go we offer a mobile app, and we do support desk phones for sentimental reasons.

Does this replace my business phone?


Yes. Aloware contact center is best suited for dedicated support teams, client-care members, sales agents, and traditional call center operators. We support intra-team communications, call transfers, multi-party calls, and support case management.

I’m interested. Can I see it in action?


Sure! We’d love to show you the platform and learn about your use cases. We can even get you a custom quote right on our intro call tailored to your needs. Please get in touch with our sales team today here.

What’s your support policy?


We offer 24/7 US-based support via email, chat and phone for all customers regardless of their size. Our solution engineers can give you an expert opinion on how you can modernize your communication infrastructure.

What size is the right size?


Aloware can support teams of any size with many departments. Our current client base operates anywhere from 5 to 200 agents. Larger teams usually pick us for our powerful Task Routing and Call Distribution logic.

Aloware Is The Best Alternative

Inbound Contact Center

What matters: Call Routing, Reducing Wait Times, Customer Satisfaction

See how we compare with Aircall, Dixa, Justcall and a few more here.

Outbound Sales Dialer

What matters: SMS Follow-Ups, CRM Integration, Automation For Reps

We compete with Kixie, Phoneburner, and MojoDialer, see features here.

Features

Our Technology, Your Growth


All of our powerful features are included in every plan. We are here to modernize the world of customer service, not doing shady upsells.

Alternative Text

Cut the Cords

Our softphone works in the browser. You won't need any hardware to start making and receiving calls.

Alternative Text

CRM Integration

We integrate with Hubspot, Pipedrive, Slack, Google Marketing Cloud, and many more CRMs. We deliver new integrations upon request.

Alternative Text

Free Consultation

Our team of Client Success Engineers can help you design, estimate and implement your Cloud Contact Center strategy.

Alternative Text

Omni-ChannelΒ Ready

Calls and SMS are included by default. Provision a local number in seconds, not days. All numbers are SMS / MMS capable.

Alternative Text

Open API

White-label and embed our dialer in your CRM or BPMS. Our open API allows you to access your data freely.

Alternative Text

24/7 US-based Support

Communication is the lifeline of your business. We get that. All plans come with a 99.9 uptime guarantee and on-shore support.

Alternative Text

We are a Twilio Partner


We have built our entire technology on top of Twilio, the leading provider in CPaaS and UCaaS space by a big margin. Since we are a Twilio Partner, we strive to offer the same quality of service as they do.

See us on Twilio Showcase