So, two tech guys decided to launch their own company
Anoosh and Sohrab worked as software engineers and worked on custom cloud telephony solutions in their spare time. One (cold) day in November 2017, after a couple extra beers - they decided to launch their own company. Here is our story and why we created Aloware.
Bringing enterprise grade telephony to SMBs without the price tagWe started on a mission to drastically improve business-consumer communications. Be it calls, texts, or a combination of both. Software engineers at heart, we make tech to create stellar on-the-phone experiences for everyone.
We, at Aloware, saw one thing that most contact center solutions are missing
the importance of building personal relationships. With the many ways we can communicate and the wealth of the data we can gather, many things in business are reduced to numbers. We seek to humanize the demand around sales with automation that frees up time, so there is more opportunity to talk to customers and make genuine connections. We believe that businesses also win in trust and loyalty.
Aloware didn’t start out of a garage, as your typical silicon valley startup goes
We started in sunny Los Angeles, on top of Anoosh’s and Sohrab’s expertise as consultants in the contact center and cloud communication space. Before Aloware, our founders were already helping companies embrace new communication channels to support customers. From migrating phone stacks to the cloud to automating common follow-up tasks, they have helped many businesses modernize. A few beers might have been involved, and our founders thought of building a turnkey solution for more people to take advantage of. Instead of doing the same project over and over again as consultants, they felt that more businesses, big and small, can be leveraging automation to grow and improve customer experiences. Hence, in 2018, Aloware was born.
Building relationships, one call at a time
Relationships take time to build. This is why we’ve built a contact center software that doesn’t only get the work done, but most importantly, takes the machine-like tasks off the sales team’s shoulders. Aloware seeks to boost efficiency with automated workflows, so agents get their hours back for meaningful conversations. With our AI-powered systems, users have the visibility and capacity to prioritize customer satisfaction.
Turning your CRM into a sales machine
We take away the burden of learning and managing multiple tools for inside sales teams. Most businesses already have this neat system that stores leads and deals. What is missing is a solution to activate opportunities. At Aloware, we build deep, reliable, native integrations with everyone’s favorite CRMs. Managers can leverage its data for sales operations, and agents get all the tools they need in one place to close more deals.