TL;DR: HubSpot’s built-in calling works for light use, but its minutes are shared across your whole account and its power dialer is only included with Sales Hub Enterprise. Aloware runs inside HubSpot on any paid plan, with unlimited US and Canada calling, a power dialer, two-way texting, and AI built in.
If you’re using HubSpot as a calling solution, you’ve probably run into the same issue as thousands of other businesses: HubSpot’s native calling feature just isn’t built for high-volume, high-performance teams.
That’s where Aloware changes the game. As a fully integrated, AI-powered phone system for HubSpot, Aloware doesn’t just plug into your CRM. It supercharges it.
Here’s why more HubSpot users are choosing Aloware to replace the native dialer and unlock faster, smarter, and unlimited outreach.
HubSpot’s native dialer: useful, but limited
HubSpot’s built-in calling tool is great for light usage. But if your sales or support team relies on daily outreach, multi-channel communication, or international calls, you’ll quickly run into roadblocks.
Limited calling minutes
| Plan | Included Minutes |
|---|---|
| Starter | 500 minutes/month (~16 min/day) |
| Professional | 3,000 minutes/month (~100 min/day) |
| Enterprise | 12,000 minutes/month (~400 min/day) |
These minutes are shared by everyone on the account, not given to each rep. Once your team hits the cap, you either have to buy additional blocks or wait for the month to reset.
Minimal international coverage
Global teams and prospects? HubSpot’s native tool doesn’t support local numbers in most countries, making it harder to establish a presence where your customers are.
Power dialer on Enterprise only
HubSpot’s power dialer is only available on Sales Hub Enterprise, which starts at $150 per seat per month. On Starter and Professional, reps still manually dial one lead at a time, slowing down speed-to-lead and productivity. And even on Enterprise, every call still uses the account’s shared minutes.
Limited SMS capabilities
Texting is either unavailable or one-way in certain plans. And messages aren’t deeply tied to workflows or contact timelines.
Incomplete automation & logging
Calls and texts may not always sync in real time, leaving gaps in reporting and follow-ups.
These limits create friction for teams trying to scale.
How Aloware solves these problems (and more)
Aloware is built to handle the high-volume, high-velocity outreach modern teams need, all from inside HubSpot.
Here’s how it compares feature by feature:
Unlimited inbound and outbound calling
Stop watching the clock. Aloware gives your team unlimited inbound and outbound calling with flat pricing, so you’ll never run out of talk time or face surprise overage charges.
✔ Unlimited US & Canada calling
✔ International calling to supported countries (additional fees apply.)
Power Dialer to crush call lists
With Aloware’s Power Dialer, your reps can:
- Dial hundreds of leads in a single session.
- Drop pre-recorded voicemails to save time.
- Call directly from HubSpot lists or sequences.
No more manual dialing or wasted seconds between calls.
And unlike HubSpot’s own power dialer, Aloware’s works on Starter and Professional too, not just Enterprise. Your HubSpot lists sync straight into it, so the call queue stays up to date without anyone rebuilding it.
Two-way SMS & MMS in HubSpot
Unlike HubSpot’s limited SMS, Aloware delivers full two-way texting:
- Send and receive SMS and MMS from inside HubSpot.
- View complete conversation history in contact timelines.
- Automate SMS follow-ups using HubSpot workflows.
Perfect for appointment reminders, lead nurturing, and support updates.
Local Presence dialing
Aloware’s Local Presence feature dynamically matches your outgoing caller ID to the prospect’s area code. It’s private, which means your reps aren’t sharing numbers with anyone else, unlike other phone systems that use shared number pools.
Since your reps’ outbound area codes automatically reflect prospects’ area codes, the calls feel more personalized and relevant and encourage pickups. This gives your reps a chance to land their sales pitch before their calls get declined.
Result? Higher answer rates and a more “local” feel for your outreach.
AI features built for sales & support
Aloware adds intelligence to every interaction:
This isn’t just a dialer. It’s a smarter way to engage.
Seamless bi-directional sync
Every call, SMS, voicemail, and note is automatically logged in HubSpot in real time.
- Track call outcomes and dispositions.
- Trigger HubSpot workflows based on call results.
- Report on rep performance with full visibility.
Your CRM stays clean, complete, and actionable.
Advanced reporting & analytics
Get full visibility into your team’s activity:
All integrated into HubSpot dashboards.
Feature comparison: HubSpot native dialer vs. Aloware
| Feature | HubSpot Native Dialer | Aloware Integration |
|---|---|---|
| Unlimited Calling | ❌ No | ✅ Yes |
| Power Dialer | ⚠️ Enterprise only | ✅ Yes, on any paid HubSpot plan |
| Two-Way SMS/MMS | ❌ Limited | ✅ Full Support |
| AI Transcriptions & Summaries | ❌ Limited | ✅ Yes |
| Local Presence Dialing | ❌ No | ✅ Yes (add-on) |
| Bi-Directional CRM Sync | ✅ Yes | ✅ Yes |
| Flat Pricing (No Overage) | ❌ No | ✅ Yes |
Why Aloware is the best HubSpot calling integration in 2026
Aloware isn’t just an add-on to HubSpot. It’s a full AI-powered contact center that transforms how your team connects with prospects and customers:
- More calls and texts.
- Faster speed-to-lead.
- Smarter conversations with AI.
- Better data and insights for managers.
For growing sales and support teams, Aloware is purpose-built to scale.
Ready to upgrade your HubSpot dialer?
Don’t settle for calling limits or manual workarounds. With Aloware, your team can connect faster, work smarter, and close more deals, all from inside HubSpot. Book a demo to see Aloware in action.
Frequently Asked Questions
Does HubSpot have a power dialer?
Yes, but only on Sales Hub Enterprise, which starts at $150 per seat per month. On Starter and Professional, reps still dial one contact at a time. Aloware’s Power Dialer works inside HubSpot on any paid HubSpot plan and pulls its call queue straight from your HubSpot lists.
How many calls can I make with HubSpot’s native dialer?
HubSpot’s calling feature has monthly minute limits based on your plan: 500 minutes for Starter, 3,000 for Professional, and 12,000 for Enterprise, shared by everyone on the account. Once you hit the cap, you’ll need to buy additional minutes or wait for the reset.
Does Aloware work inside HubSpot?
Yes! Aloware’s HubSpot integration lets you make calls, send texts, and access Power Dialer features directly within HubSpot. All activities are automatically logged in real time.
Can Aloware provide international or local numbers?
Yes. Aloware provides local and toll-free numbers, and your team can call supported international countries for additional fees. Local Presence dialing, available as an add-on, matches your caller ID to each prospect’s area code to improve answer rates.
What AI features does Aloware add to HubSpot?
Aloware includes AI-powered transcriptions, call summaries, sentiment analysis, and even AI voice agents to help your team handle routine calls at scale.
Can I send and receive SMS/MMS in HubSpot with Aloware?
Yes! Aloware supports two-way SMS and MMS messaging fully integrated into HubSpot. You can also automate texts based on workflows and track all conversations in contact timelines.
How do I switch from HubSpot’s native dialer to Aloware?
Switching is simple. Aloware’s team provides white-glove onboarding to set up your HubSpot integration, port your numbers, and train your team. Start with a free trial or book a demo to get started.
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Ruby Kootval is Head of Product Marketing at Aloware. She has 12 years in digital marketing, including 8 in B2B SaaS and 5 in telecom, and writes about AI voice agents, dialers, CRM integrations, and contact center operations.
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