The Best Five9 Alternative:Keep the Dialer.
Lose the 50-Seat Minimum.
Aloware is the best Five9 alternative for mid-market sales and support teams that work from HubSpot, HighLevel, Pipedrive, Zoho or Salesforce. You get a power dialer, two-way texting and AI that run inside the CRM record, with unlimited calling and texting to the US and Canada, for $70 per user per month.
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Should you choose Aloware or Five9?
Choose Aloware if:
- Your reps sell or support customers from HubSpot, HighLevel, Pipedrive, Zoho or Salesforce.
- You need a power dialer, two-way texting and AI call summaries in one platform.
- You want per-user pricing on the website and a free trial before you sign.
Choose Five9 if:
- You need predictive dialing.
- You run a large contact center that needs workforce management and quality management across voice, chat, email and social.
- Your CRM is ServiceNow, Microsoft Dynamics, Oracle or Zendesk.
How does Aloware compare to Five9?
| Feature | Aloware (uPro) | Five9 (Core, unless noted) |
|---|---|---|
| Price | ||
| List price | $70 per user per month | $159 per concurrent seat per month |
| Published minimum | 5 users | 50 seats |
| Extra usage charges | Unlimited agent calls and 1:1 texts, US and Canada | "Usage-based pricing may apply"; SMS usage charged |
| Free trial | 7 days, no credit card | Not listed |
| CRM | ||
| HubSpot | Native on every plan. Workflows and lists feed the dialer on uPro and xPro | Not a pre-built adapter. Connects through Five9 Workflow Automation or middleware |
| HighLevel, Pipedrive, Zoho | Native on every plan | No direct integration listed |
| Salesforce | Native on xPro | Pre-built adapter |
| ServiceNow, Dynamics, Oracle, Zendesk | Not native | Pre-built adapters |
| Dialing | ||
| Power dialer | Yes, with the CRM record open during the call | Yes |
| Progressive and preview dialing | Yes, through Sequences (enabled per account) | Yes |
| Predictive dialing | No, by design | Yes |
| Getting calls answered | ||
| Spam label monitoring and removal | NumberGuard add-on, from $100 per month | Number Reputation Management, price not published |
| Branded caller ID | Branded Caller ID add-on, $0.09 to $0.12 per delivered call | Through a TransUnion partner listing, price not published |
| Local presence | Local Presence add-on, $300 per month | Local Caller ID listed |
| AI and texting | ||
| Call transcripts and AI summaries | Included (5,000 minutes a month on uPro), synced to HubSpot | Included (3,000 AI minutes per seat, then usage) |
| AI voice agent | AloAi Voice Agent, from $0.10 per minute | Add-on, no published rate |
| 10DLC texting registration | Aloware submits brand and campaign for you | Customer registers in Five9's Admin Console |
| Contact center suite | ||
| Workforce and quality management | Not our focus | Pro and Enterprise bundles |
| Chat, email and social routing | Not our focus | Every bundle |
Five9 details from Five9's pricing page, CRM integration page and documentation, checked October 12, 2026. Five9 prices per concurrent seat and also quotes named-agent and pay-per-use plans. Aloware prices from aloware.com/pricing; NumberGuard, Branded Caller ID and Local Presence are add-ons.
Why do teams switch from Five9 to Aloware?
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HubSpot sits outside Five9's agent desktop. Five9's pre-built CRM adapters are Salesforce, ServiceNow, Microsoft, Oracle and Zendesk. HubSpot teams connect through workflow tools or pay an integrator.
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Contact center pricing for a sales team. Five9's cheapest bundle with voice is $159 per concurrent seat with a 50-seat minimum, before usage.
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Setup needs an admin team. Teams without IT staff tell us Five9 took more configuration and onboarding than they could carry.
Switched from Five9 in August 2026
It’s just become really expensive for what we use it for.” After 19 years on Five9, this marketing services company was copying HubSpot leads into Five9 by hand. They switched to Aloware in three weeks. Month two: about 65 calls per rep per day. Five weeks in, they launched a new outbound team on Aloware.
How do you switch from Five9 to Aloware?
Check your exit date. Five9 doesn't publish contract terms, so pull your order form for the term end and notice period.
Pilot while Five9 is live. Start a 7-day free trial with a few reps, connect your CRM and load a call list into the Power Dialer.
Port your numbers. Porting takes 7 to 10 business days. Aloware submits your 10DLC texting registration during onboarding.
Aloware vs Five9: common questions
What is the best Five9 alternative for HubSpot users?
Aloware. HubSpot is not one of Five9's pre-built CRM adapters. Aloware connects to HubSpot natively on every plan: reps call and text inside HubSpot, and recordings, transcripts and AI call summaries log to the contact record.
Does Five9 integrate with HubSpot?
Not through a pre-built adapter. Five9's pre-built CRM adapters are Salesforce, ServiceNow, Microsoft, Oracle and Zendesk. HubSpot connects through Five9's Workflow Automation, which can carry usage charges, or through third-party middleware.
How much does Five9 cost?
Five9's pricing page lists Digital at $119 and Core at $159 per concurrent seat per month, with a 50-seat minimum. Plus, Pro and Enterprise are quoted by sales, and usage, SMS and AI agents can cost extra.
Is Aloware cheaper than Five9?
At list price, Aloware uPro is $70 per user per month and Five9 Core is $159 per concurrent seat with a 50-seat minimum. Five9 counts concurrent seats, so compare against a real Five9 quote for your team.
Does Aloware have a predictive dialer like Five9?
No. Aloware has a power dialer plus progressive and preview dialing. It doesn't offer predictive dialing because dialing ahead of reps creates abandoned calls, which carriers flag as spam.
How long does it take to switch from Five9 to Aloware?
You can pilot on a 7-day free trial while Five9 is still live. Number porting takes 7 to 10 business days.
See your call list running inside your CRM
Bring a real list to a 20-minute demo and we'll dial it from inside HubSpot, HighLevel or Salesforce.
Five9 is a trademark of Five9, Inc. Aloware is not affiliated with Five9. Five9 details come from Five9's public website and documentation, checked October 12, 2026, and may change.