The AI Voice Agent that calls your internet lead, before the dealer down the street.

Inbound and outbound, qualifies the buyer, books the test drive or service appointment, and writes to VinSolutions, DealerSocket, or your CRM. 24/7, in 35 languages.

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by 300+ verified sales teams.

10,000+ teams

Setup in 10 minutes

The shift

In auto, 5 minutes is worth a 900% close rate lift.

A car shopper hits "Check Availability" on three dealer sites at once. The dealer who calls first books the test drive. The other two get ignored. The math of internet leads is the math of speed.

The lift +900%

close ratio improvement when you respond in 5 min

Industry data is clear: speed beats price, beats inventory, beats incentives. The dealership that connects first usually books the test drive.

Demand Local BDC Performance Report 2025

The gap 42 hrs

average dealer response to an internet lead

While you're in a sales meeting, your competitor is on the phone with your lead. By the time you call back, the customer's already taken delivery.

Strolid / Harvard Business Review 2024

The off-hours pipeline 48–60%

of leads arrive outside dealership hours

Friday night, Sunday morning, Tuesday at 11 PM. Car shoppers research when they can. If your BDC is closed, your competitor's AI is open.

AutoTrader, Flai 2025

Aloware calls every internet lead in under 60 seconds — qualifies the buyer, books the test drive, and writes everything to VinSolutions, DealerSocket, or your CRM. Inbound and outbound. 24/7. In 35 languages.

How it works

How it works.

Step 01

The call comes in — or the agent calls out.

Internet lead from CarGurus, Cars.com, Autotrader, manufacturer site, or dealer site. Phone-up from a Google PPC click or a yard sign. Service appointment request. Trade-in inquiry. The agent picks up live, or the agent dials in under sixty seconds when the lead form fires.

CarGurus Cars.com Autotrader Phone-up Service request Sub-60 sec

Step 02

The agent runs the right script.

Sales lead: vehicle of interest, financing vs. cash vs. lease, trade-in, timeline, credit-app interest, test-drive scheduling. Service: vehicle year/make/model, mileage, symptom, urgency, drop-off vs. wait, service-advisor preference. Trade inquiry: VIN or year/make/model/mileage/condition, ownership status, payoff if applicable, intent to upgrade.

Sales Service Trade-in Test-drive booked

Step 03

Everything lands in the CRM and DMS.

Lead record created or updated in VinSolutions, DealerSocket, eLeads, AutoRaptor, or Promax. Service appointment booked into the service-drive calendar. Trade record flagged for the appraiser. OEM lead-response timestamp posted. Recording, transcript, and AI summary attached. The salesperson, service advisor, or sales manager walks in already up to speed.

VinSolutions DealerSocket eLeads AutoRaptor Promax OEM timestamp

What the agent handles for dealerships

Sub-60-second response on internet leads.

CarGurus, Cars.com, Autotrader, AutoNation, Kelley Blue Book, manufacturer sites, dealer.com, your own website. The moment the lead form fires, the agent dials. Beats your BDC, beats the competitor, beats the OEM chargeback clock.

After-hours phone-up coverage.

The 9pm "I saw the F-150 online, is it still available" call. The 11pm "what's the lowest you can do on that Tahoe." Live answering, vehicle-specific qualification, test-drive booking — without your BDC on the clock.

Vehicle-specific intake.

The agent ties to your live inventory feed. Customer asks about a specific VIN or stock number, the agent confirms availability, walks through key specs and trim level, qualifies financing posture, books the test drive on the right salesperson's calendar.

Service appointment scheduling.

"Check engine light." "Oil change due." "I'm hearing a noise." "Recall notice came in the mail." The agent runs the service intake — year/make/model, mileage, symptom, urgency, drop-off vs. wait — and books into the service-drive calendar. Service advisor walks into the bay already prepped.

Trade-in inquiry capture.

"What's my truck worth?" The agent captures VIN or year/make/model/mileage/condition, ownership and payoff status, and intent to upgrade. Flags the trade for your appraiser, books the appraisal appointment, and ties the trade to the buy-side lead in your CRM.

Test-drive confirmation and reminder.

Booked appointments get confirmation by SMS and a reminder the morning of. No-show rate on test drives drops from industry-standard 40% to where it should be.

No-show and aged-lead reactivation.

The customer who didn't show. The lead that went cold three weeks ago. The pre-approval that expired. The agent runs the outbound on your aged-lead list at the cadence you set, qualifies who's still in the market, and books the ones that are.

Be-back and lease-maturity outreach.

Customer who walked off the lot without buying. Lease ending in 90/60/30 days. Vehicle equity opportunity (positive-equity outreach). The agent runs the campaign, qualifies, books the appointment.

Service no-show and CSI follow-up.

The customer who missed their service appointment. The customer who picked up their car and hasn't taken the OEM CSI survey. The agent runs the follow-up calls that drive your CSI score and your declined-work recapture.

Multilingual buyer support — 35 languages.

Dealerships in California, Texas, Florida, New York, New Jersey, Arizona, Illinois, and dozens of other markets serve buyers whose first language isn't English. Same intake depth in Spanish, Mandarin, Vietnamese, Tagalog, Korean, Punjabi, Russian, Portuguese, Arabic.

Live transfer when the lead is hot.

Cash buyer, ready-to-test-drive-tonight, urgent timeline, large-trade-with-equity, fleet inquiry — the agent reads urgency and warm-transfers to an available salesperson or sales manager with the full intake summary already loaded.

OEM lead-response timestamp compliance.

Every internet lead gets a documented response within OEM SLA windows — usually 15 minutes for premium chargebacks. The timestamp is stamped, logged, and reportable.

The compliance line

The compliance line — TCPA, OEM SLAs, FTC CARS, TILA, ECOA

TCPA compliance for outbound.

DNC scrubbing, calling-hour restrictions (no outbound calls before 8am or after 9pm caller-local), opt-out handling, A2P 10DLC registration for SMS, consent logging. Especially load-bearing on aged-lead, lease-maturity, and equity-mining campaigns where you're dialing existing-customer lists.
OEM lead-response SLA stamping.

Every internet lead gets a documented response timestamp logged to your CRM and reportable to manufacturer scorecards. Slow-response chargebacks against your performance bonus stop being a budget line.
No quoting final pricing, no committing to a deal.

The agent qualifies, books, and gathers info. Final pricing, doc fees, dealer add-ons, payment quotes, and trade allowances stay with the salesperson and sales manager. Nothing the agent says creates an enforceable offer.
TILA / Reg Z and financing disclosures.

Financing-payment quotes are licensed-territory the agent stays out of. The agent captures financing posture (cash, finance, lease, credit-app willingness) and routes the actual rate/term/payment conversation to F&I.
ECOA and Fair Credit.

The agent never asks about — or uses — protected-class information. Credit-app intake follows the standard form your F&I team already runs.
State-specific recording and consent.

Two-party-consent jurisdictions get explicit consent prompts at call start. Recording, transcript, and AI summary log to the lead and customer record.
FTC CARS Rule alignment (where in effect).

Where the FTC CARS Rule applies, the agent stays inside the disclosure framework — no advertising add-ons or fees that aren't transparent, no "hidden fee" language. The agent's published-info answers stay aligned with what your store is required to disclose.

Built into the dealer stack you already run

Native into VinSolutions, DealerSocket, eLeads, AutoRaptor — plus DMS connections to Reynolds & Reynolds, CDK, and DealerSocket IDMS so the agent quotes off live inventory and books into live service slots.

Native integrations with the dealership CRMs your store runs on. VinSolutions (Cox), DealerSocket (Solera), eLeads, AutoRaptor, Promax, Activator (Cox), Dealer.com — direct integration. Lead source preserved, lead score updated, response timestamp stamped, activity logged in real time.
DMS connections. Reynolds & Reynolds, CDK Global, DealerSocket IDMS — for inventory feed, service-drive availability, and customer-record matching. The agent quotes off live inventory and books into live service slots.
Plus the general CRMs multi-rooftop dealer groups run. HubSpot, Salesforce, Pipedrive, Zoho, GoHighLevel.
Pickup stack working underneath. NumberGuard prevents your BDC numbers from getting flagged as spam — a real risk on aged-lead and lease-maturity outbound campaigns. Branded Calling shows your store name on the customer's screen so the callback gets answered. Local Presence matches outbound area code to the customer's market — relevant for multi-rooftop groups dialing across states.
Same compliance posture across the platform. SOC2 certified, A2P 10DLC registered, DNC management, PII redaction in transcripts.
One bill, same rate. 10 cents per minute, whether the agent is taking a 9pm phone-up or your BDC is following up on a be-back.

Estimate your cost

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By department

Same agent, different scripts and routing.

New car sales.

Internet-lead response speed is the killer use case. Inventory-feed-aware intake, financing-vs-cash-vs-lease qualification, OEM SLA timestamping, OEM-incentive-aware (rebates, dealer cash, factory financing).

Used car sales.

Same intake mechanics, plus trade-side qualification when the customer's interested in both upgrading and trading.

Service department.

Service-appointment booking is high-volume, repetitive, and currently bleeds into voicemail. Symptom intake, urgency triage, drop-off vs. wait, service-advisor preference, recall-notice handling.

F&I follow-up.

Declined-add-on recapture, gap policy follow-up, extended-warranty conversations within authorized scope. Books with F&I when substantive.

BDC overflow.

When the human BDC is slammed (Saturday morning, end-of-month, a hot model launch), the agent picks up the overflow without dropping leads into voicemail.

BHPH (Buy Here Pay Here).

Subprime-aware intake, payment-status calls, warranty and recovery handling within scope.

Multi-rooftop dealer groups.

Cross-store routing, brand-specific scripts, store-level OEM SLA handling.

Specialty (luxury, exotic, RV, motorcycle, marine).

Higher-touch, longer qualification, often single-shot demos requiring more rigorous booking.

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Questions teams ask before switching

How fast does the agent actually respond to an internet lead?

Sub-60-second response on web lead-form submissions. Lead fires, agent dials, the customer's still on your VDP when the phone rings. OEM lead-response timestamps get stamped well inside any chargeback window.

Which CRMs and DMSes does it integrate with?

VinSolutions, DealerSocket, eLeads, AutoRaptor, Promax, Activator, and Dealer.com are native CRM integrations. Reynolds & Reynolds, CDK Global, and DealerSocket IDMS are supported on the DMS side for inventory feed and service-drive scheduling. Plus HubSpot, Salesforce, Pipedrive, Zoho, and GoHighLevel for groups running general CRMs.

Can the agent quote inventory off our live feed?

Yes. The agent ties to your inventory feed and confirms availability of specific VINs or stock numbers, walks through key trim and option details, and books test drives only on vehicles still on the lot.

Will it quote pricing or commit to a deal?

No. Final pricing, dealer add-ons, doc fees, payment quotes, trade allowances, and any commitment that would create an enforceable offer stay with the salesperson and sales manager. The agent qualifies, intakes, and books.

How does it handle service-appointment scheduling?

Service intake — year/make/model, mileage, symptom, urgency, drop-off vs. wait — books into your service-drive calendar against advisor availability. Recall notices, declined-work follow-up, and CSI calls run on separate scripts.

Can it run aged-lead and lease-maturity outbound campaigns?

Yes. Trigger campaigns from your CRM — aged leads, lease-maturity 90/60/30, positive-equity opportunities, declined-work recapture. The agent dials, qualifies, books. TCPA-compliant calling hours and DNC scrubbing run automatically.

What about Spanish-speaking buyers?

35 languages with mid-call switching. Especially load-bearing in California, Texas, Florida, Arizona, New York, New Jersey, and Illinois.

Does it stamp the OEM lead-response timestamp?

Yes. Every internet lead gets a documented response timestamp logged to the CRM and reportable to manufacturer scorecards. Chargebacks against your performance bonus for slow response become a non-issue.

Will it do trade-in valuations?

The agent captures the trade — VIN or year/make/model/mileage/condition, ownership and payoff, intent to upgrade — and flags it for your appraiser. It does not quote a trade value. The actual ACV conversation stays with the appraiser.

Does it stay TCPA compliant on outbound?

Yes. DNC scrubbing, calling-hour restrictions (no outbound calls before 8am or after 9pm caller-local), opt-out handling, A2P 10DLC registration for SMS, consent logging.

How long does setup take?

Most stores have a working agent live the same day. Configure the sales-intake script, the service-intake script, connect VinSolutions or your CRM, hook up the inventory feed and service-drive calendar, and you're answering. The first one to two weeks is for refining intake based on call recordings.

What happens with after-hours leads when the BDC opens in the morning?

The agent has already qualified and (where appropriate) booked the appointment. The BDC opens to a list of warm, qualified leads with full call summaries — instead of a voicemail box.

See it answer your next 9pm phone-up.

Book a 15-minute demo and we'll wire up your CRM, your inventory feed, your service-drive calendar, and your OEM lead-response timestamps. Run a real after-hours phone-up live — the kind your BDC is going to miss tonight at 9pm — and watch the lead land in VinSolutions before the demo ends.

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