The AI Voice Agent that calls every applicant, while they're still researching schools.

Outbound within minutes of inquiry, runs admissions intake, books the advisor call, and updates Slate, Salesforce Education Cloud, or your SIS. 24/7, in 35 languages.

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by 300+ verified sales teams.

10,000+ teams

Setup in 10 minutes

The shift

In enrollment, the school that calls first becomes the school they enroll in.

A prospective student inquires at 10–15 schools in one session. By the time most admissions teams reach out, the lead has cooled, compared rates, and committed somewhere else.

The clock +391%

conversion when you call within 1 minute

The Velocify number applies to enrollment too. After 5 minutes, your odds of qualifying drop 80%. After 24 hours, the inquiry is cold.

Velocify, Higher Level Education 2024

The first responder 78%

of students enroll with the first school that responds

Same dynamic as B2B sales: speed beats prestige, beats program ranking, beats price. The first conversation usually frames the decision.

Lead Connect, Service Bell 2024

The lift +30%

more leads converted by faster-responding institutions

Schools using automated response systems report 30% higher conversion than peers responding within standard windows. Speed compounds across the funnel.

EDAS Higher Ed Communications Report 2026

Aloware calls every applicant within minutes of inquiry — runs admissions intake, books the advisor call, and updates Slate, Salesforce Education Cloud, or your SIS. In 35 languages, 24/7, including evenings and weekends when most leads come in.

How it works

How it works.

Step 01

The call comes in — or the agent calls out.

Inbound inquiry from a website form, ad click, viewbook download, search-vendor lead, or open-house registration. Outbound triggered by application-stage milestones, financial-aid deadlines, accepted-not-deposited rules, or stalled-pipeline reactivation.

Website form Viewbook Open house Search vendor Stalled-pipeline reactivation

Step 02

The agent runs the right script.

Prospect inquiry: program of interest, intended start term, location preference (on-campus, online, hybrid), prior education, transfer-credit posture, intent timeline. Application-stage call: outstanding requirements, transcript and test-score status, essay or supplement timing, recommendation letters, deadline awareness. Financial-aid call: FAFSA status, verification documents, scholarship application timing, family-contribution conversation routed appropriately. Accepted-student call: enrollment deposit, housing, orientation, registration timing.

Prospect inquiry Application stage Financial aid Accepted student

Step 03

Everything lands in your CRM.

Inquiry, applicant, or enrolled-student record updated in Slate (Technolutions), Salesforce Education Cloud, Element451, Anthology Reach, EnrollmentRx, HubSpot, or your CRM. Tour or counselor meeting booked against the right calendar. Application stage advanced. Recording, transcript, and AI summary attached. The counselor walks into the next conversation already up to speed.

Slate Salesforce Edu Cloud Element451 Anthology Reach EnrollmentRx Counselor booking

What the agent handles for enrollment teams

Sub-60-second response on inquiry forms.

RFI from your viewbook page, an ad click on a program landing page, a Cappex or Niche lead, a search-vendor list. The moment the form fires, the agent calls. Beats the seven other schools the prospect inquired with.

Tour and counselor meeting scheduling.

Native scheduling against the admissions counselor calendars (with territory routing — by region, by program, by transfer-vs-first-time-freshman, by international-vs-domestic). The slot books while the family is still on the phone. Confirmation goes out by SMS, reminder the morning of.

Open-house and event registration follow-up.

Family registers for an open house but doesn't show. The agent runs the post-event call within 48 hours, qualifies continued interest, and books the campus visit or counselor meeting that's next.

Application-completion outreach.

Prospect started the application three weeks ago and stopped at "upload transcript." The agent runs the follow-up — answering process questions within scope, walking the family through the steps left, sending SMS upload links for required documents (transcripts, test scores, essay, ID, residency-verification documents).

FAFSA and financial-aid support within scope.

"What's verification?" "I missed the priority deadline, what now?" "What's my SAI?" The agent answers procedural questions from your published financial-aid guide, captures verification documents mid-call (tax returns, W-2s, bank statements, parent ID), and routes substantive aid-package questions to your financial-aid office. It does not negotiate aid packages or commit institutional funds.

Summer-melt outreach.

The single highest-leverage use case in higher ed enrollment. Accepted students who haven't deposited. Deposited students who haven't completed orientation, registered for classes, or arranged housing. The agent runs the outreach calls weekly, surfaces students at risk, and books counselor or success-coach intervention for the ones flagged.

Stop-out and re-engagement campaigns.

Students who left without completing. Inquiries from two years ago who never enrolled. The agent runs the outbound on a thoughtful cadence — qualifies whether they're back in market, books the conversation with the right counselor.

Existing-student service calls.

Registration questions, account holds, advisor scheduling, registrar transcripts, housing and dining questions, IT login resets that should never have hit the admissions office in the first place. The agent fields and routes — to the right office, by name, with context.

Multilingual prospect support — 35 languages.

Critical for international recruitment, ESL programs, community-college markets, and Hispanic-serving and AAPI-serving institutions. Same depth in Spanish, Mandarin, Vietnamese, Tagalog, Arabic, Portuguese, Korean.

Live transfer when the prospect is hot.

The high-stat student deciding between your school and a peer institution. The transfer with 60 credits ready to commit if a counselor confirms what transfers. The international applicant on a deadline. The agent reads urgency and warm-transfers to an available counselor with the full intake summary already loaded.

The compliance line

The compliance line — FERPA, TCPA, Title IV, NACAC

FERPA-aware handling.

The agent verifies identity before discussing protected educational records — and doesn't share educational information outside the student's own consent. Parents calling about an admitted student of-age get the FERPA-correct response: information goes to the student, parent conversations are routed to the student or to consented-release records on file. The agent doesn't accidentally disclose grades, financial-aid award details, or registration to unauthorized callers.
No commitment of institutional aid or admission decisions.

The agent describes published aid programs, scholarships, and admission requirements from your official materials. It does not commit aid amounts, override committee decisions, or guarantee admission. Substantive aid-package and admission-decision conversations stay with financial-aid officers and admissions committees.
NACAC ethical-recruiting alignment.

The agent's recruiting outreach stays inside NACAC's Statement of Principles of Good Practice — no high-pressure tactics, no false urgency about deadlines, no negative-recruiting comparisons against other institutions, no commitments outside what your office authorizes.
Title IV-aware financial-aid framing.

The agent provides procedural and informational financial-aid guidance — FAFSA process, document requirements, deadlines, verification — without crossing into Title IV-regulated counseling activities that require certified financial-aid staff.
TCPA compliance for outbound.

DNC scrubbing, calling-hour restrictions (no outbound calls before 8am or after 9pm caller-local), opt-out handling, A2P 10DLC registration for SMS. Especially load-bearing for summer-melt and stalled-applicant campaigns where you're calling families repeatedly across a multi-week cadence.
State-specific recording and consent.

Two-party-consent jurisdictions get explicit consent prompts at call start. Recording, transcript, and AI summary log to the prospect or student record.
Minor-applicant handling.

For applicants under 18 (high school recruiting, dual-enrollment, K–12), the agent uses age-appropriate scripting, routes substantive conversations to a parent or guardian where required, and documents consent appropriately.

Built into the higher-ed and edtech stack you already run

Native into Slate, Salesforce Education Cloud, Element451, Anthology Reach — plus SIS-aware routing into Banner, PeopleSoft, Workday Student, and Jenzabar.

Native integrations with the CRMs your enrollment team runs on. Slate (Technolutions), Salesforce Education Cloud, Element451, Anthology Reach, EnrollmentRx, TargetX, Liaison, RNL — direct integration. Inquiry, applicant, and enrolled-student records, application stages, event registrations, and aid-status push live, not on overnight batch sync.
SIS-aware routing. Banner (Ellucian), PeopleSoft Campus Solutions, Workday Student, Jenzabar, Colleague — the agent operates with awareness of the SIS so existing-student calls route to the right office (registrar, bursar, financial aid, advising, IT).
Plus general CRMs many institutions and trade schools run alongside. HubSpot, Salesforce, Pipedrive, Zoho, GoHighLevel.
Pickup stack working underneath. NumberGuard prevents your admissions numbers from getting flagged as spam — a real risk on summer-melt and stalled-applicant outbound. Branded Calling shows your institution name on the family's screen so the callback gets answered. Local Presence matches outbound area code to the family's market — relevant for institutions recruiting nationally.
Same compliance posture across the platform. SOC2 certified, A2P 10DLC registered, DNC management, PII redaction in transcripts.
One bill, same rate. 10 cents per minute, whether the agent is fielding a 9pm transfer inquiry or your counselor is calling a deposited student.

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The segments it earns its keep in

Same agent, different scripts, different funnel stages.

4-year colleges and universities (private and public).

Inquiry response speed, tour and counselor scheduling, summer-melt outreach, FAFSA-deadline season. Native into Slate, Salesforce Education Cloud.

Community colleges.

High-volume inquiry handling, transfer-credit posture, working-adult and non-traditional student support, multilingual outreach especially load-bearing.

Trade and technical schools.

Program-specific inquiry intake (HVAC, plumbing, electrical, welding, CDL, allied health, cosmetology), short-cycle enrollment urgency, financial-aid and tuition-financing intake.

For-profit and online universities.

High-volume lead handling, compliance-aware scripting (especially load-bearing post-Borrower Defense and gainful-employment regulations), thoughtful retention-focused outreach.

Graduate programs (MBA, MS, JD, MD).

Higher-touch, longer qualification, more careful prospect handling. Often international applicants with multilingual needs.

Continuing education and bootcamps.

Short-cycle enrollment, working-adult schedules, financial-aid and employer-tuition-benefit intake, cohort-deadline urgency.

K–12 (private schools, charter networks, school choice).

Family-tour scheduling, parent-inquiry handling, application-completion outreach. Different consent and minor-handling posture.

International recruiting.

Multilingual intake, time-zone-aware scheduling, agent-channel handling for partner countries, visa-process question routing to designated school officials.

Questions teams ask before switching

How fast does the agent respond to a new inquiry?

Sub-60-second response on web inquiry-form submissions. Form fires, agent dials, the prospect's still on your program page when the phone rings.

Will the agent commit institutional aid or admission decisions?

No. The agent describes published aid programs, scholarships, and admission requirements from your official materials. It does not commit aid amounts, override admissions-committee decisions, or guarantee admission. Those conversations stay with financial-aid officers and admissions committees.

Is it FERPA compliant?

Yes — the agent verifies identity before discussing protected educational records, doesn't share educational info outside the student's own consent, and routes parent inquiries about adult students through FERPA-correct handling. Configurable per-institution to match your specific FERPA practices.

Which CRMs does it integrate with?

Slate (Technolutions), Salesforce Education Cloud, Element451, Anthology Reach, EnrollmentRx, TargetX, Liaison, and RNL are native higher-ed integrations. Plus HubSpot, Salesforce, Pipedrive, Zoho, and GoHighLevel for institutions running general CRMs alongside.

Can it handle summer melt outreach?

Yes — that's the single highest-leverage use case. The agent runs the outreach calls weekly across the deposited-but-not-yet-enrolled cohort, qualifies who's at risk, captures the specific obstacle (housing, financial aid, orientation, second-thoughts), and books counselor or success-coach intervention for the flagged students.

Does it answer FAFSA questions?

Yes — procedural and informational questions from your published financial-aid guide. It captures verification documents mid-call via SMS upload links and routes substantive package questions to your financial-aid office. It does not cross into Title IV-regulated counseling activities that require certified financial-aid staff.

Will it support Spanish and other languages?

Yes — 35 languages with mid-call switching. Especially load-bearing for community colleges, Hispanic-serving institutions, AAPI-serving institutions, ESL programs, and international recruitment.

How does it handle minor applicants and parent calls?

For applicants under 18, the agent uses age-appropriate scripting and routes substantive conversations to a parent or guardian where required. For parents calling about adult students, FERPA-correct handling applies — info goes to the student, or to a parent with documented consent on file.

Does it stay inside NACAC ethical-recruiting principles?

Yes. No high-pressure tactics, no false-urgency deadlines, no negative-recruiting comparisons, no commitments outside your office's authorization. The agent's outreach scripts are reviewable and configurable to your institution's recruiting standards.

Does it stay TCPA compliant on outbound campaigns?

Yes. DNC scrubbing, calling-hour restrictions (no outbound calls before 8am or after 9pm caller-local), opt-out handling, A2P 10DLC registration for SMS, consent logging.

How long does setup take?

Most enrollment offices have a working agent live within a week. Configure the program-specific intake scripts, the application-stage outreach cadences, the FAFSA-season campaigns, connect Slate or your CRM, and you're calling. The first one to two weeks is for refining intake based on call recordings and a counselor review.

What happens when a family asks something off-script?

The agent acknowledges, captures the question, and either schedules a counselor callback or warm-transfers if a counselor is available. It doesn't guess at admissions decisions, financial-aid specifics, or anything that would create a misrepresentation under NACAC or institutional standards.

See it call your next inquiry.

Book a 15-minute demo and we'll wire up your CRM, your inquiry-response script, and your counselor calendars. Run a real inquiry-response call live — the kind that's coming in tonight at 9pm — and watch the prospect record land in Slate or your CRM before the demo ends.

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