
Ruby Kootval is Head of Product Marketing at Aloware, the AI-powered contact center platform built for CRMs. She has spent 12 years in digital marketing, including 8 years in B2B SaaS and 5 years in the telecom industry, working at the intersection of AI technology and contact center operations. At Aloware she leads content, SEO, and AI-search strategy, and writes about AI voice agents, power dialers, CRM integrations, number reputation, and carrier compliance for the sales and support teams that run their phones inside HubSpot and Salesforce.