Port your numbers to Aloware: Seamless switch from Twilio

Are you using a Twilio-powered platform like JustCall, Kixie, or Aircall? You’re not alone since many contact center tools run on Twilio’s backend.

Here’s the good news: Aloware does too.

That means moving your numbers to Aloware is not a full-blown migration, it’s a simple, vendor-friendly switch that unlocks more powerful features without disrupting your existing setup.

Why businesses are switching from other Twilio-based platforms to Aloware

Companies who originally chose Twilio-based platforms are now switching to Aloware because they want:

• AI-powered agents for outbound calls and texts
• Built-in CRM calling without extra integrations
• Real-time spam protection and number monitoring
• A2P 10DLC and STIR/SHAKEN compliance done-for-you
• Faster onboarding since no developer dependencies

And since we use the same underlying infrastructure (Twilio), we make your transition frictionless.

Shared backend = Easier number porting

Whether you’re with Twilio directly or through a white-labeled competitor, porting your numbers to Aloware is as easy as handing us a list.

We already speak the same language we don’t have to "migrate" your numbers across providers, we just reassign them to a better platform.

That means:

• No long transfer times
• No engineering tickets
• No downtime

Use case: From JustCall (Twilio) to Aloware in 4 Days

“We were using JustCall for outbound SMS and voice, but it felt like a skin on top of Twilio. Once we saw Aloware’s AI dialer and SMS agents in action, switching was a no-brainer. Our numbers moved in under a week and we never missed a call.”
— VP of Sales Enablement, B2B SaaS Firm

How to snap port numbers to Aloware: A step-by-step guide

Step 1: Send us your numbers

Gather a list of phone numbers from your current provider. These could be:

• Twilio numbers directly
• Twilio-powered numbers via JustCall, Kixie, Aircall, etc.

You’ll also need:

• A recent bill or LOA (Letter of Authorization)
• The account holder name

Step 2: Submit a porting request

Go to our Snap Port support guide or email porting@aloware.com with:

• Number list
• LOA or billing proof
• Desired transfer date

We handle the rest.

Step 3: We coordinate with Twilio (on your behalf)

Since we share the same backend vendor, we expedite the transfer:

• No need for inter-carrier complexity
• Numbers retain their original capabilities
• You stay live throughout the switch

Most ports complete in 3–5 business days.

Step 4: Numbers go live on Aloware

Once ported, your numbers:

• Instantly appear in your Aloware account
• Can be assigned to users, Inbox (Previously known as Ring Group), or AI agents
• Are ready to send calls and SMS immediately

A2P 10DLC required for messaging post-port

To send SMS from your ported numbers, they must be registered under A2P 10DLC, a carrier-mandated compliance requirement.

Aloware auto-registers your numbers post-port, provided your brand and campaign are approved. If you haven’t done this yet, our compliance team will help you register fast.

Why Aloware > Twilio-based tools

Make the switch in days, not in weeks

If you’re already on Twilio (directly or through a competitor), switching to Aloware is like upgrading your operating system and you get better tools, AI workflows, and compliance without starting over.

• Same numbers
• Better platform
• Instant AI and CRM integrations
• Fully supported A2P compliance

Get started now

Submit Porting Request
Book a Demo
Call or text us: (855) 256-2001

Twilio is your current backend. Aloware is your future-proof frontend.
Porting your numbers takes days — and unlocks AI agents, better call quality, and full compliance.
No downtime. No devs. No risk. Just better conversations.