Get your cold calls answered again
Cut through carrier filters and make sure your cold calls actually reach people. With built-in compliance tools, branded caller ID, and verified numbers, we keep your outreach trusted—and your reputation intact.
on
by 300+ verified sales teams.
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Why Aloware?
Start more conversations while staying compliant
Make your caller ID count
Show up professionally on every call with CNAM registration that connects your name to your number.
Get verified, not blocked
STIR/SHAKEN authentication proves your number is legitimate, so carriers don’t flag you as spam—or block your calls.
Send signals carriers trust
Fulfill registration requirements that keep your outreach compliant and your answer rates healthy.
Get expert support
When compliance changes or something breaks, our Carrier Operations team has your back with hands-on, telecom-savvy help.
Protect your business reputation at every touchpoint
Proactively prove your legitimacy
Brand registration gives carriers everything they need to green-light your outreach and vouch for your business.
Extend compliance to your texts
Stay compliant on SMS too, with streamlined A2P 10DLC registration and clear opt-in/out management.
Monitor and clean your numbers
Run spam checks, verify caller ID across networks, and leverage our NumberGuard solution to keep your numbers healthy.
Our Features
The full compliance toolkit—built into your outbound stack
CNAM registration
Display your brand name on caller ID to boost answer rates
STIR/SHAKEN support
Authenticate calls to avoid being flagged as spam
Brand identity registration
Give carriers the info they need to verify your legitimacy
SMS campaign support
Handle compliance for opt-ins, templates, and carrier expectations
KYC submission
Fulfill FCC requirements with guided business verification
Smart SMS scheduling
Avoid spam triggers with send-time controls and message throttling
Call Dispositions & Tagging
Maintain clear call records for auditing and TCPA compliance
Opt-out Management
Ensure contacts can easily unsubscribe from outreach
Expert Support
Our CarrierOps team helps you navigate compliance laws
Connects to the CRM your team already uses
Connect Aloware to your favorite CRMs and tools. Whether through native integrations, open APIs, or Zapier, your workflows stay smooth and synced.
Testimonials
Why growing teams rely on Aloware
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The automated dialer feature is a huge plus, allows me to put all my leads in a list and blast the phone really fast. if the customer is not available (which is usually the case) I send them a text automatically."
Kevin Ramproop
CTO at Express Trucking Group
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Aloware introduced us to SMS marketing for home sellers and wholesale real estate. We’ve been able to triple our homes under contract acquisition with Aloware SMS marketing and dialer combined."
Hayato Hori
CEO at RocketOffr
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I am a manager who is using Aloware for our team of 100 SDRs. I love the support that Anoosh and Sohrab have given us. When we experienced an issue we were able to reach out to them directly to get it fixed. I also liked the flexibility that they provided us, by customizing and tailoring Aloware to our needs."
Patricia Araiza
Manager, Sales Development at GoSite
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Everything about Aloware is amazing. They are really creating a phone system of the future and every time we have an idea, they implement it ASAP. Its exciting to be apart of something so revolutionary and seeing it grow everyday into a more and more powerful too, helps us become a ever more efficient company."
Ryan Buswell
CEO at JustPressOne, Inc.
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I like the in-depth configuration; and the support team, they are quick and punctual, and they report any significant issues to the engineering team; just about anything you’d want out of a call system Aloware offers."
Patrick D.
Construction
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Aloware works well and gets the job done and I thoroughly enjoy the mobile application as well. It helps me conduct business on the go and always be available for my leads."
Samantha S.
Call Center Supervisor
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I love all of the customization options. Our usage is a bit unique. They are taking the time to help implement a process that works best for our agents."
Dave N.
Sales director
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Aloware works well and gets the job done and I thoroughly enjoy the mobile application as well. It helps me conduct business on the go and always be available for my leads."
Brandon S.
Assistant Director of Admissions
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I love how you can use Aloware within HubSpot. I’m able to work off of one page instead of multiple pages."
Erica C.
Customer service rep
How Aloware works across your entire revenue team
Sales
Make sure your calls show up with your company name—not “Scam Likely.” Reach more prospects and stop losing deals to blocked numbers.
Support
Reassure customers your number is real. Caller ID transparency helps reduce hangups and improves resolution speed.
Marketing
Run outbound campaigns with peace of mind. Pre-register your brand identity, warm your numbers, and meet every compliance checklist before launch.
Frequently asked questions
What is TCPA?
TCPA stands for the Telephone Consumer Protection Act — a US federal law (passed 1991, updated multiple times since) that regulates business calls, texts, and faxes to consumers. The core requirement is express consent: businesses generally need a consumer's permission before placing automated calls or text messages, and they must honor opt-outs immediately. TCPA also restricts call timing (no calls before 8 a.m. or after 9 p.m. local time), requires identifying who's calling, and limits the use of automated dialing systems. Violations carry statutory damages of $500 per violation, tripled to $1,500 for willful violations — and they add up fast in class-action lawsuits.
What is CNAM and why does it matter?
CNAM (Caller Name) is the database system that tells the recipient's phone what name to display when your number calls. Without a registered CNAM, your calls show up as "Unknown Caller," a generic city/state, or — worst — flagged as spam. With CNAM registered to your business, your company name appears alongside your number, making prospects more likely to answer. Studies consistently show branded caller ID lifts answer rates by 10–30% over unbranded calls.
What is STIR/SHAKEN?
STIR/SHAKEN is a US carrier protocol that cryptographically signs every outbound call to prove the caller ID hasn't been spoofed. When carriers receive a STIR/SHAKEN-authenticated call, they know the number is legitimate; unauthenticated calls increasingly get filtered, labeled as spam, or blocked entirely. The FCC has mandated STIR/SHAKEN for all major US carriers, and the framework is now table-stakes for any business doing outbound calling at scale. Aloware applies STIR/SHAKEN attestation to your calls automatically — you don't have to configure anything yourself.
What's the penalty for violating TCPA?
Statutory damages start at $500 per violation for negligent violations and rise to $1,500 per violation for knowing or willful violations. "Per violation" usually means per call or text — so a single non-compliant campaign that reaches 10,000 contacts can theoretically expose a business to $5–15 million in damages. In practice, TCPA enforcement most often takes the form of class-action lawsuits, with documented settlements in the tens of millions of dollars. The plaintiff bar is large and active; non-compliance is a real business risk, not a theoretical one.
What does the Carrier Operations (CaOps) team do?
Aloware's Carrier Operations team is the in-house group that manages your business's relationship with the major US carriers (AT&T, Verizon, T-Mobile, etc.) on your behalf. They submit your CNAM, brand identity, and A2P 10DLC registrations, monitor your call reputation across networks, troubleshoot when calls get flagged or blocked, handle disputes when carrier filters mistakenly tag your numbers as spam, and stay on top of the constantly-shifting carrier and FCC rules. For most businesses, this is the difference between a calling program that runs smoothly and one that grinds to a halt every few weeks.
How is calling compliance different from SMS compliance?
Different rules for different channels, even though both fall under TCPA. Calling compliance focuses on caller ID legitimacy (CNAM, STIR/SHAKEN), Do Not Call Registry scrubbing, time-of-day restrictions, abandoned-call rate limits, and call recording disclosures. SMS compliance focuses on A2P 10DLC registration, explicit opt-in for marketing texts, opt-out handling (STOP keyword), and message content review. Aloware handles both compliance regimes on the same platform, with one onboarding and one set of documentation.
Why are my outbound calls showing as "Spam Likely"?
Carriers flag numbers based on calling patterns — high volume, short average call durations, low answer rates, and high block rates all push a number toward "Spam Likely" labeling, even if your calls are completely legitimate. Once a number is flagged, the label spreads quickly across networks, and answer rates drop sharply. The fix is a combination of STIR/SHAKEN attestation, CNAM registration, NumberGuard monitoring to catch flags early, and rotating to clean numbers if a specific one becomes permanently damaged. Aloware's CarrierOps team handles the proactive monitoring and remediation.
What is the National Do Not Call Registry and how does it apply to my business?
The National Do Not Call (DNC) Registry is the FTC-managed list of phone numbers that have asked not to receive telemarketing calls. Businesses making sales or marketing calls are required to scrub their dialing lists against the DNC Registry and avoid calling listed numbers — unless the consumer has given the business specific prior consent, or has an established business relationship. The DNC requirement is enforced by the FTC, FCC, and state attorneys general; penalties run up to $51,744 per violation. Aloware's compliance tooling helps you maintain DNC suppression lists and audit dialing activity to stay clean.
What's KYC and why is it required for business calling?
KYC stands for "Know Your Customer" — in the telecom context, it's the FCC-mandated process where your carrier verifies your business is real, legitimate, and authorized to make outbound calls. Verification includes confirming your business name, address, EIN, ownership, and intended use case. KYC is now required to obtain or port numbers, register for A2P 10DLC, and attest STIR/SHAKEN — it's the carriers' anti-fraud measure to keep bad actors off the network. Aloware's onboarding walks you through KYC submission, and our CarrierOps team handles any follow-up questions the carriers send back.
What records do I need to keep for TCPA compliance audits?
The big four: consent records (when, how, and what exactly the consumer agreed to), opt-out records (when they requested to stop receiving messages or calls), call detail records (numbers dialed, timestamps, durations, dispositions), and content samples (the actual scripts, recordings, or message templates used). Aloware's Call Dispositions, opt-out management, and call recording features automatically log all four in your dashboard, with export available for legal review. If a TCPA complaint or class action ever lands, having clean records is the difference between a quick dismissal and a multi-million-dollar settlement.
Ready to spam label-proof your calls?
Boost answer rates. Stay compliant. Keep your outreach connected and your reputation protected.