Background
Set 2 Close is an innovative sales consultancy focused on optimizing client engagement and sales processes. When Ryan Cooper, COO and co-founder, looked for a reliable contact center solution early in their journey, he found that Aloware was the perfect fit.
The challenge
Before partnering with Aloware, Set 2 Close encountered several hurdles with their existing solutions:
- High costs: Other options on the market proved to be expensive, making it difficult to implement an effective calling program.
- Lack of integrations: They struggled with disjointed systems that didn’t work cohesively enough with HubSpot for effective lead management.
- User experience: Previous dialers did not provide an intuitive interface, complicating the workflow for sales reps.
The solution
Cooper chose Aloware for its affordability and comprehensive features, which included:
- Cost-effective solution: Aloware offered a budget-friendly solution that still provided expert calling capabilities, making it easier for Set 2 Close to launch their outreach efforts.
- Seamless HubSpot integration: The deep integration with HubSpot allowed the sales team to easily manage lead lists and communications without having to switch between multiple systems, creating a unified experience.
- User-friendly dashboard: Aloware’s intuitive dashboard streamlined processes, making it easier for the team to navigate their tasks and stay organized.
- Robust reporting and insights: Aloware provided the clarity and insights needed to track calls effectively, enhancing the team’s ability to analyze performance.
“It’s been a no-brainer for us to continue scaling with Aloware,” Cooper states. “We appreciate their customer-friendly approach and the best UX/UI experience we’ve encountered in a dialer.”
The results
Implementing Aloware has helped Set 2 Close achieve the following benefits::
- Increased efficiency: The sales team can now operate more smoothly without the need to juggle multiple systems, allowing for faster response times and improved productivity.
- Enhanced collaboration: The seamless integration with HubSpot fosters better teamwork and communication, as everyone can work within a unified platform.
- Stronger client relationships: Cooper and his team love recommending Aloware to clients, knowing that it consistently delivers reliable and effective technology solutions.
Conclusion
By choosing Aloware as their contact center solution, Set 2 Close overcame critical challenges related to cost, integration, and user experience. This partnership has proven vital in maintaining an efficient and effective approach to client engagement, positioning them for continued success.
