Aloware is the best cloud business phone alternative

The only cloud business phone solution that combines Voice, SMS and Call Tracking. Now offering unlimited inbound local calls and free migration service.

So many names, so many awesome products. All built to move your business phone system to the cloud. How can Aloware be better?

Aircall, Callhippo, Cloudtalk, Justcall, Mightycall, Toky, Telzio, and many more. And also the old-school, hardware-based ones. Business phone systems are designed to manage phone calls, create call queues, and occasionally handle SMS. But we have a different mission: to bring enterprise call center features to your modern business phone. To put WOW back into customer service for both your agents and your customers, and help you deliver stellar customer service.

Key Aloware differences:

  • Less clutter – handle calls and SMS with a single dashboard
  • Automate more – use workflows to triggers calls to leads instantly
  • Waste no time – offer callbacks and textback on your smart call queues
  • Zero frustrations – No hardware to set up, no training sessions
  • And… free unlimited inbound calls on local numbers – no per-minute charges!
Aloware
(Business Plan)
Aircall
(Essential Plan)
Cloudtalk
(Essential Plan)
JustCall
(Standard Plan)
Toky
(Business Plan)
Per seat price
adjusted for monthly subscriptions
$35 $40 $30 $25+ minutes $35
SMS Support βœ” ❌ ❌ βœ” βœ”
Call Center Optimized βœ” ❌ ❌ ❌ ❌
Queue & Callback βœ” needs upgrade ❌ needs upgrade βœ”
Power Dialer includedaka Predictive Dialer βœ” ❌ ❌ ❌ ❌

First off — Let’s talk features. Aloware comes packaged with a ton of features every modern business needs to have and use. Communication is the lifeline of your business. Consider the following:

  • Business SMS: Millenials, the largest purchasing power in the US, greatly prefer texting over calling. Make sure your business is text-ready.
  • Mobile Apps: We have apps for iPhone, Android, desktop, and web. Your workforce can be mobile or a continent away.
  • Smart queues: Every call missed is an opportunity lost. Let your callers request callbacks or use text to resolve issues.
  • Form capture: Aloware automatically calls your sales reps when a customer fills a form on your website or clicks on your ad.
  • CRM integrations: We connect & integrate with major CRMs so you can get rid of data entry once and forever.
Aloware
(Business Plan)
Aircall
(Essential Plan)
Cloudtalk
(Essential Plan)
JustCall
(Standard Plan)
Toky
(Business Plan)
Complemented on VIP Support + Automation Tools Intuitive UI / Easy to setup Call recordings / CRM integration Good for international Nice dashboard
Complained about Learning Curve / Newcomer Calls getting dropped / no SMS support Lack of support Bugs and glitches Bad voice quality
Based out of Los Angeles, California Paris, France New York, New York New Delhi, India Mexico City, Mexico
Custom integration βœ” ❌ ❌ ? ?
Support VIP Support + Dedicated Phone, Email Email only Foreign based: Chat, Email Phone, Chat, Email
Data retention Lifetime 1 year only No Lifetime

If you are not fully convinced, consider the other benefits of choosing Aloware over Aircall, Callhippo, Cloudtalk, Justcall, Mightycall, Toky, Telzio:

  • Aloware is a unique contact center solution that has Voice, SMS and Call Tracking combined.
  • You’ll need only one software to run your call center, SMS follow-ups, and phone call analytics.
  • Aloware comes with free, unlimited inbound calls on local numbers.
  • SMS is deeply integrated into the Aloware platform, and your customers are shifting to texting very quickly.
  • Our workflow automation increases your sales performance from day 1 by automating customer engagement.
  • The CRM integrations enable your agents to focus on building relationships, not updating Excel sheets with data.
  • You’ll just <3 love <3 working with our support team. Just read our reviews on G2!
  • Communication is the lifeline of your business. We are here to support it 24/7.

Try Aloware free for 7 days – no credit card required

We will help you migrate your account from Talkdesk, UJET, Dixa, Dialpad, and CallTrackingMetrics to us.






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For Support Departments Reduce wait times and focus on customer satisfaction with our multi-channel contact center. Learn About Inbound Contact Center >

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For Sales Leaders Make more calls and crush quotas by using our automatic power dialer, designed to save you time. See The Outbound Call Center >

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For Marketing Teams Our integrated call tracking solution helps you measure ad spend ROI & agent performance KPIs. Discover Lead Outreach Automation >

5-star reviews on G2Crowd!

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All the features you want, in one platform


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Soft Phones

no hardware or downloads needed

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Smart Queues

minimize hold/wait times with callbacks

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SMS Messenger

2-way business texting with MMS

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IVR Toolset

call recordings & custom greeting

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Live Dashboard

real-time reports & KPIs

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Workflow Automation

triggers calls on form submission

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Form Capture

texting from web forms

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Contact Manager

a mini CRM on its own

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Advanced Routing

simultaneous dial and round-robin

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Power Dialer

predictive & progressive dialers

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Subclient Access

create view-only users for free

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Open API

integrate with your own tools