Picking up a call from an unknown number can feel like a gamble. But what if you could take the guesswork out of it for your leads and make every outreach feel familiar? That’s exactly what Local Presence does. It dynamically sets the area code of your calls to match the region of the person you’re trying to reach, making your call appear local and, most importantly, recognizable. At Aloware, we believe that connection starts with familiarity, and Local Presence has become a crucial tool in helping our customers engage with leads.
What is Local Presence?
Local Presence at Aloware is more than just a list of numbers. It’s a targeted feature that pulls from a package of local area code numbers closest to the contact, increasing the chance they’ll pick up. When people see an area code they know—whether it’s from their own city or somewhere nearby—they’re almost four times more likely to answer. By aligning with an area code they recognize, Local Presence minimizes the initial hesitation and builds trust from the very first ring.
Why familiar connections matter
Increasing engagement starts with creating a better experience for both your business and your contacts. With Local Presence, every interaction is rooted in trust, making leads feel more comfortable answering a call from a familiar, local-looking number. This increases answer rates and opens the door for genuine, meaningful conversations. The goal is simple: make outreach feel more natural, reduce the barriers that prevent communication, and ultimately help your team connect faster.
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How Local Presence works
Setting up Local Presence is straightforward, but its impact on outreach is anything but simple. When activated, Local Presence dynamically chooses a number from your area code pool that is closest to the contact’s location. For example, if an agent in your team is calling a contact in Austin, the system will automatically select a 512 (or closest) area code number to display. This familiarity makes all the difference, especially for contacts who tend to avoid out-of-area numbers.
Aloware’s Local Presence offers several packages tailored to different regional needs, so you can connect locally no matter where your contacts are. Whether you’re reaching leads across the U.S. or connecting with contacts in Canada or the U.K., we have a package designed for you:
- U.S. Nationwide Local Presence – 250 to 300 U.S. numbers
- U.S. Major Cities Local Presence – 75 to 90 U.S. numbers
- U.K. Local Presence – 75 to 90 U.K. numbers
- Canada Local Presence – 75 to 90 Canadian numbers
What sets Aloware apart is that our Local Presence numbers are private. Unlike other providers who may offer shared local presence—where multiple accounts use the same numbers—our numbers are exclusive to your team. Only agents on your account have access to call from these Local Presence numbers, ensuring your outreach remains consistent, secure, and uniquely yours.
How to get started with Local Presence
For admins, setting up Local Presence is a one-and-done. Admins simply purchase the package that best fits their needs. From there, they can assign Local Presence to specific users, and establish ring groups for routing inbound calls back to the right team members. The setup is minimal, allowing admins to turn it on once and let the feature work seamlessly behind the scenes.
And what about your team members? Users don’t have to think about it at all. Once Local Presence is configured, it automatically applies to every outbound call they make. No additional steps, no manual selection—just open the dialer and go, knowing that the contact will see a familiar area code on their screen.