Virtual Call Center Software

Cloud Contact Center solution made for smart business

Manage your team’s calls, texts, and voicemails on the cloud with our all-in-one communication software. Comes with advanced CRM integrations and ready in 5 minutes.

Alternative Text
Alternative Text
Alternative Text
Alternative Text
Alternative Text
Alternative Text
Alternative Text
Alternative Text

Multi-Channel: Call, text, and email

Smartphones have changed the world. Your customers are replying to appointment reminders over text, calling in to ask questions, or sharing documents via MMS.


Integrated with CRM

Our technology syncs with major CRMs like HubSpot and Pipedrive.

Embedded In your apps

Add Aloware to your in-house applications using our customizable dialer.

Reduce wait time

Direct calls to your most talented agents and offer callbacks to eliminate wait times.

reports and insights

Maximize your team’s productivity with real-time reports and critical KPIs.

Alternative Text

Reduce wait times

Never lose a caller again with callback options, follow-up texts, and priority queues.

Smarter Queues

Greet, record & whisper

Customize your calling tree and route your callers to the right department in seconds.

Magic IVR Builder

View instant analytics

See agent performance reports & KPIs in real time. No need to refresh or export data.

Real-time KPI Monitoring

Aloware works with CRM platforms you know and ♥️

Stay on top of your customers’ needs by integrating your business phone with the best CRM platforms on the market.
Link your call and text data to your customer records and boost the performance of your support staff and sales reps.

Hubspot

Help Scout

Google Ads & Analytics

Pipedrive

Zoho

Facebook Leads & Zapier

All integrations

Alternative Text

Top Contact Center Features

  • Local and toll-free numbers
  • Calls & texts on the same line
  • Full international coverage
  • Agent performance reports
  • Integrated call tracking
  • Unlimited agents at $0/seat
  • Warm call transfers
  • 2-way CRM integration
  • Embeddable dialer with iFrames
  • Browser-based softphone
  • IP phone compatible
  • Real-time reporting
Cloud Contact Center (Phone and SMS)

Cloud vs. Traditional PBX Setup

  • Fully cloud-based, no hardware
  • Multi-channel (omnichannel)
  • Progressive and preview dialer
  • Configurable predictive dialer
  • IVR for inbound and outbound calls
  • Powerful routing & preferred agents
  • Free call recording
  • Connects to CRM
  • Visual queue management