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Case study: How Aloware helped one sales rep break team outreach records

Every sales representative on your team has the potential to significantly move your business forward. When you equip your sellers with the right tools, technology, and workflows to boost productivity, they’ll have better conversations that turn leads into customers. Increasing buyer engagement time helps sellers perform at their best and spend more valuable minutes of their day crushing quota. 

Similarly, reducing manual tasks like dialing, voicemail recording, and data entry in favor of talk time helps you maximize your ROI on each seller. The cost of running a contact center keeps growing—-for example, you can easily spend upwards of $7,000 per day on a team of 40 agents earning a minimum annual base salary. Wouldn’t you rather see them skip routine maintenance tasks and interact with more leads on the clock? 

The power of Aloware’s CRM-driven outreach technology 

Aloware empowers your reps to spend more time on conversations and less time on distracting maintenance tasks. Our two-way data exchange connects your CRM with your phone system so agents can view any contact’s account history while they speak to them. This affords sales reps more time to focus on booking meetings and closing deals in their conversations instead of asking repetitive questions. 

Aloware also helps agents call and text customers directly from your CRM using our robust Power Dialer. With its convenient Chrome extension and automatic contact management capabilities, each of your agents can call 500+ leads per day while referencing applicable CRM account data.

60+ conversations per day: A sales success story 

The Power Dialer made it possible for one sales rep at a home improvement company to crush his team’s outreach records and achieve a new career zenith. According to Aloware analytics, this particular rep achieved a 10% pickup rate while making almost 600 calls in a single day—more than any of their peers. 

Not only that, the sales superstar netted up to 60+ “successful conversations” per day, or conversations that lasted 30 seconds or more. As any business development professional can attest, turning a cold call into a 30-second conversation is a huge win—and provides ample opportunity to secure a meeting or next steps. 

Aloware power user stats at a glance:

  • 2,000+ calls weekly on average 
  • Up to 599 calls in a single day 
  • 170+ successful customer conversations weekly on average (30 seconds or more) 
  • Up to 64 successful customer conversations in a single day (30 seconds or more)

Ready to help your next outbound all-star achieve their personal best? Schedule a demo to learn more.