TL;DR
Aloware is the deepest texting integration for HubSpot in 2026: two-way SMS and MMS inside contact and deal records, texts that fire from HubSpot workflows on contacts, deals, companies, and tickets, and calling on the same number, so every conversation logs itself. The HubSpot App Marketplace lists 70 SMS apps; these are the ten worth evaluating, ranked:
- Aloware: calling, texting, and AI agents on one HubSpot-connected number
- Salesmsg: two-way texting with calling for small teams
- Sakari: workflow-triggered SMS and reminders
- Heymarket: shared-inbox team messaging
- TextUs: high-volume one-to-one texting
- SimpleTexting: list-based SMS marketing
- Sinch MessageMedia: bulk SMS on Sinch infrastructure
- ClickSend: prepaid multi-channel gateway
- TextMagic: pay-as-you-go texting
- Plivo: developer APIs for custom builds
Why texting belongs inside HubSpot, not in another tab
Your reps already text leads. The only question is whether those conversations land on the HubSpot record or die in somebody's personal phone.
Texting is not a side channel anymore. Americans exchanged nearly 2.2 trillion SMS and MMS messages in 2024, almost 42 billion more than the year before, per CTIA's 2025 Annual Survey. And the device is universal: 98% of U.S. adults own a cellphone and 91% own a smartphone, per Pew Research Center's 2025 Mobile Fact Sheet. The lead who screens your call still reads your text.
Here is the same team before and after wiring texting into HubSpot:
- The old way: a rep copies a phone number out of HubSpot, texts from a separate app, and the reply lands where no manager, workflow, or report will ever see it.
- The new way: the text goes out from a tool wired into HubSpot, the reply threads onto the contact and the open deal, and a workflow picks it up from there.
The gap between those two is the entire reason this category exists. HubSpot counted 299,458 customers as of March 31, 2026, up 16% year over year per its Q1 2026 results, and the texting tools below are competing hard for those accounts.
Key takeaway: text messaging volume keeps climbing, and a text your CRM never sees is a conversation your team cannot manage. Pick a tool that logs everything to the record, automatically.
Does HubSpot have built-in texting?
Yes, with real constraints. HubSpot sells SMS as a paid add-on to Marketing Hub Professional and Enterprise, and it is built for one-to-many marketing sends, not rep-to-lead conversations. Per HubSpot's own documentation: you can only send from US-based numbers, each account gets a single SMS number, 10DLC approval takes six to eight business days, and short codes are US-only, take eight to twelve weeks, and require the Enterprise tier.
One number for the whole company is the tell. That design fits a campaign calendar:
- ❌ One-way blast: promo goes to 5,000 contacts from the shared marketing number.
- ✅ Two-way conversation: a rep texts their lead from their own line, and the reply reaches that rep.
Sales, support, and recruiting teams need the second pattern, which is why the integration market exists at all. We broke down the native tool's limits for sales teams in why HubSpot's native SMS doesn't work for sales teams.
Key takeaway: HubSpot's native SMS is a marketing broadcast add-on. If reps need to hold text conversations from HubSpot, you need an integration.
How we picked these 10
We re-checked every tool on this list in July 2026: current published pricing and the HubSpot App Marketplace SMS category, which lists 70 apps. Ten made the cut. Five criteria did the sorting:
- Where texts log. Contact record only, or deals, companies, and tickets too?
- Workflow depth. Can HubSpot workflows send texts, and on which object types?
- Channel pairing. Does the same number call and text, or is voice a separate vendor?
- Compliance handling. Who registers your A2P 10DLC traffic, and what does it cost?
- Pricing model. Per user, per message, prepaid credits, or a platform seat. Each fits a different volume curve.
Quick comparison
1. Aloware: calling, texting, and AI on one HubSpot number
Aloware is a contact center platform built around its HubSpot integration, and texting is where that depth shows. The Aloware HubSpot integration embeds a two-way SMS and MMS messenger (Talk2) directly in HubSpot contact and deal records, so reps read and answer texts without leaving the page they work in. Every message logs to HubSpot automatically as an SMS engagement, and that logging behaves the same whether the text came from a rep, a Power Dialer session, a sequence, or a HubSpot workflow.
The workflow story is the separator. Aloware adds eight actions to HubSpot workflows, including Send a Text with HubSpot-token personalization, and those actions run on contact-, deal-, company-, and ticket-based workflows. Form2Text is the pattern most teams start with: a lead submits a form, and a workflow texts them back before a rep would even see the notification. Texts also log to the contact's associated open deals and tickets (up to 10 per contact and 10 per company each), so the conversation shows up where the pipeline review actually happens. MMS attachments land in HubSpot's Attachments tab.
Three more pieces most texting apps do not have:
- Same number, both channels. Outbound click-to-call runs inside HubSpot, inbound calling comes via the newer Aloware CTI app, and the number your leads text is the number that calls them.
- HubSpot lists feed the dialer. Dynamic and static lists sync into Aloware's Power Dialer, with HubSpot-managed lists refreshing every 15 minutes. Build the list in HubSpot, call and text it in Aloware.
- AI on the thread. The AloAi Text Agent holds two-way SMS conversations, qualifies, and hands off to a rep, using the same lines and the same logging.
Say a buyer fills out a mortgage-rate form at 8:40 p.m. Form2Text answers inside a minute, the reply threads onto the contact and the open deal, and the loan officer opens HubSpot the next morning to a warm conversation instead of a cold lead. That pattern transfers to real estate showings, insurance renewals, and HVAC appointment confirmations without changing anything but the message templates.
Pricing: plans start at $30 per user per month on iPro + AI, billed quarterly ($40 monthly). One-to-one agent texting to the US and Canada is unlimited on every plan; automated SMS (workflows, sequences, broadcasts) bills per 160-character segment, from 2.0¢ on iPro down to 1.0¢ on xPro. HubSpot workflow actions are available on the uPro and xPro plans.
Real cons: geographic coverage is primarily US and Canada. You are adopting a contact center platform, not installing a texting widget, so plan for onboarding (there is a free onboarding webinar, and the learning curve flattens fast). Teams that only want to blast a marketing list will find it more platform than they need.
Choose Aloware if your team calls and texts the same leads from HubSpot and you want one number, one inbox, and one activity log doing all of it.

2. Salesmsg: two-way texting with calling for small teams
We priced Salesmsg from its published plans in July 2026: Starter runs $25 a month for 500 message credits with unlimited contacts, a free local or toll-free number, and calling included; overage credits run 4¢ on Starter, easing toward 3.1¢ on the top tier. It is a two-way texting tool for small teams in the US and Canada, with mass texting and HubSpot workflow support.
Consideration: less suitable for high-volume outbound teams, where credit-based pricing compounds, or for anyone who needs coverage beyond the US and Canada.
3. Sakari: workflow-triggered SMS and reminders
We checked Sakari's published pricing in July 2026: plans start at $25 a month, billed per 160-character segment both sent and received, with one free number (US, Canada, UK, or France) and unlimited users. It is an SMS platform aimed at workflow-triggered messages like appointment reminders and status updates, with a native HubSpot connection.
Consideration: less suitable for teams that want calling on the same platform and number; Sakari is built around messaging, and paying per received segment penalizes exactly the two-way conversations a sales team wants more of.
4. Heymarket: shared-inbox team messaging
We checked Heymarket's published pricing in July 2026: Standard starts at $49 per user per month billed annually with a two-user minimum; messages bill separately at $0.03 per segment, and 10DLC registration adds $10 per campaign per month. It is a shared-inbox business messaging product (SMS plus social channels) with HubSpot integration on all plans, positioned for teams that answer customers together.
Consideration: less suitable for outbound sales motions built on dialing and sequences, and the per-user plus per-segment model stacks up for high-volume senders.
5. TextUs: high-volume one-to-one texting
We checked TextUs's published plans in July 2026: Essential at $99 a month plus $0.02 per message with two phone numbers, Pro at $199, both on a 12-month commitment. It is built for organizations sending large volumes of one-to-one texts, with campaigns, automation, and a HubSpot integration on the Pro tier.
Consideration: less suitable for small teams with light or seasonal volume; the $99 base, per-message fees, and 12-month term assume steady throughput.
6. SimpleTexting: list-based SMS marketing
We checked SimpleTexting's published pricing in July 2026: plans start at $39 a month on annual billing for 500 credits, with extra credits at 5.5¢ and a dedicated local number at $10 a month. It is an SMS marketing tool organized around lists, keywords, and campaigns, sized by contact count.
Consideration: less suitable for rep-led sales conversations inside HubSpot records; the product is organized around list campaigns, not individual rep inboxes.
7. Sinch MessageMedia: bulk SMS on Sinch infrastructure
We checked MessageMedia's US pricing in July 2026, and it now lives under Sinch Engage (the US page redirects there): plans start at $49 a month with 1,000 SMS included and one dedicated number. It is a bulk and campaign SMS product running on Sinch's carrier network, with plan tiers sized by monthly send volume.
Consideration: less suitable for conversational, rep-owned texting; volume-tiered plans fit scheduled campaign traffic, not a sales floor's back-and-forth.
8. ClickSend: prepaid multi-channel gateway
We checked ClickSend's July 2026 pricing page, which gates exact per-message rates behind a calculator: it runs on prepaid top-ups, starting at $20 with volume discounts of 7% to 21% at higher tiers, plus carrier fees. It is a multi-channel sending gateway: SMS, MMS, email, fax, even letters, connected to HubSpot for triggered sends.
Consideration: less suitable for teams that want a managed inbox and CRM-native conversation history; ClickSend is a gateway, so the workflow logic and follow-up discipline live on your side.
9. TextMagic: pay-as-you-go texting
We checked TextMagic's published rates in July 2026: $0.049 per SMS pay-as-you-go, $10 per number per month, and $10 per campaign per month for 10DLC registration, with no subscription required. It is a prepaid texting tool for teams that send occasionally and want zero monthly commitment.
Consideration: less suitable for daily-volume teams; at 4.9¢ a text, pay-as-you-go overtakes subscription pricing quickly, and the monthly number and campaign fees apply either way.
10. Plivo: developer APIs for custom builds
We checked Plivo's published US rates in July 2026: $0.0077 per outbound SMS on long codes plus carrier surcharges, with local numbers at $0.50 a month. It is a CPaaS: messaging and voice APIs priced near carrier cost, for companies that want to build their own HubSpot texting workflow exactly to spec.
Consideration: less suitable for revenue teams without developer time; engineering resources are required to turn raw APIs into an inbox, logging, and compliance workflow.
Which HubSpot texting integration fits your team?
Match the tool to the motion, not the feature list:
- You call and text the same pipeline. Real estate, insurance, home services, lending: one number that does both, logged to deals, is the requirement. Choose Aloware.
- You text a lot, one-to-one, at scale. TextUs's per-message pricing assumes exactly that pattern.
- Marketing owns the channel. Monthly promos to an opted-in list: SimpleTexting and Sinch MessageMedia are organized around that campaign calendar.
- You need reminders, not conversations. Sakari is built around appointment and status texts triggered from HubSpot workflows.
- A small team wants simple two-way texting. Salesmsg and Heymarket serve that scope, priced in credits and seats respectively.
- You have engineers and strong opinions. Plivo and ClickSend sell raw sending at the lowest unit costs on this list.

Key takeaway: pricing models are the honest signal of what a tool is for. Per-seat platforms expect conversations, credit packs expect campaigns, and per-message APIs expect you to build the rest.
What does A2P 10DLC mean for your texting?
Every tool on this list rides the same carrier rails. US carriers require A2P 10DLC registration for business texting on local 10-digit numbers: you register your brand and your use case, and unregistered or mis-registered traffic gets filtered before it ever reaches a phone. Registration is not instant (HubSpot quotes six to eight business days for its own numbers) and it is not free everywhere: Heymarket and TextMagic each charge $10 per campaign per month, and carrier campaign fees exist no matter the vendor. Platforms like Aloware manage the A2P 10DLC registration process for you during onboarding.
Two operating rules regardless of vendor: get consent before you text, and honor a STOP reply immediately; a STOP must suppress your texts to that person. Consent and quiet-hour rules also layer by state, so bake them into your workflows, not your reps' memories. And keep an eye on RCS messaging: branded, rich-media business messaging is the next step up from SMS, and the tools with real carrier infrastructure will get there first.
Key takeaway: deliverability is earned at the carrier level. A registered sender with clean opt-in beats a clever template every time.
The bottom line
The best HubSpot texting integration is the one that leaves zero conversations outside the record. For marketing blasts, a campaign tool does the job. For a team that calls and texts its way through a pipeline, Aloware is the one built for exactly that: text, call, AI agent, and workflow on one number, logged to one HubSpot timeline down to the deal and ticket level.
Running Pipedrive instead? The same evaluation logic applies, and we ranked those tools in our Pipedrive SMS integration guide.
See it on your own HubSpot portal: book an Aloware demo and bring one form and one lead list.



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