v10.15 – Faster customer outreach with Aloware

April 27, 2020 in Blog

v10.15 – Faster customer outreach with Aloware

Being in touch with your customers is really important amid these crazy times. In the past few weeks, we’ve been adding some features in Aloware centered on customer outreach: 

  • Filters in power dialer to build lists of people to call 
  • SMS broadcast scheduling (send later)
  • Multiple VM drop (VM drop library)

And finally, we’ve launched a nifty Calendar feature right inside Aloware that keep track of your appointments, reminders, call backs and much more! 

Get in touch with your customers with our powerful power dialer- easy, fast, and efficien

In other news, we’ve also added…

  • Streamlined Line settings page with zero clutter and more guides. 
  • In-app audio recorder for all prompts that lets you record your voice without any special software. 
  • A tutorial video available under profile button for your new agents.
  • Call screening at ring group level
  • Dual channel recordings
  • Contact notes on PowerDialer

and a few more things. As always, we would LOVE your feedback, so keep us posted! 

Alternative Text

Turbocharge Your Calls & Texts

Let us transform your Contact Center. 

Schedule a demo

WordPress Image Lightbox