Being in touch with your customers is really important amid these crazy times. In the past few weeks, we’ve been adding some features in Aloware centered on customer outreach:
- Filters in power dialer to build lists of people to call
- SMS broadcast scheduling (send later)
- Multiple VM drop (VM drop library)
And finally, we’ve launched a nifty Calendar feature right inside Aloware that keep track of your appointments, reminders, call backs and much more!
In other news, we’ve also added…
- Streamlined Line settings page with zero clutter and more guides.
- In-app audio recorder for all prompts that lets you record your voice without any special software.
- A tutorial video available under profile button for your new agents.
- Call screening at ring group level
- Dual channel recordings
- Contact notes on PowerDialer
and a few more things. As always, we would LOVE your feedback, so keep us posted!