IVR: Record, Greet, Whisper

Aloware supports old-school IVRs and can prompt your callers and agents for actions before connecting the call. Welcome them to your firm, stay compliant by mentioning the call is recorded or whisper information into the rep’s ears before the call is picked up.

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We’re all modern, but traditions are important too. Setup your custom PBX favorites on our IVR with ease.

Record all calls

All calls, inbound or outbound can be recorded and stored at no additional charge. Dual channel too!

Greet your callers by name

Our friendly greeting bot connects to your CRM and contacts to use caller’s first name when calling in.

Record Keeping Is Everything

Need to give some information before reps answer calls? The whisper functionality does just that.