Brandi Rice is the VP of Revenue at Aloware, where she runs the operational side of the contact center platform — from SDR onboarding and connection-rate diagnostics to A2P 10DLC registration and STIR/SHAKEN compliance. Her work focuses on the operational realities of scaling B2B sales teams: keeping carrier reputation healthy, preventing spam flagging, designing the KPIs that actually predict revenue, and codifying the playbooks that turn high-volume outbound into sustainable pipeline. Brandi writes for sales managers, RevOps leaders, and ops practitioners who are already in the weeds and need to know exactly what to do next.
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